Tips and tricks to fix VIVO Y20G problems. This phone has dual simcard slot that can standby together. 5G data connections is not available, but we can use 4G LTE for broadband Internet access. Android 10 is factory default operating system work with Funtouch 11 Vivo user interface.

For support running applications, this phone powered by Mediatek processor Helio G80 together with dedicated GPU (graphic processor unit) Mali-G52 MC2 for support graphic rendering. The screen size is 6.51 inches. Some users get issues with hardware or software on VIVO Y20G. We will try to give more solutions, reviews and information about how to solve VIVO Y20G troubles at community.


What is Advantage of VIVO Y20G Specifications and Features:

  • 4G LTE
  • LCD 6.51 inches HD
  • Internal memory 128 GB
  • RAM 6 GB
  • Main Camera Triple 13 MP f/1.8 + 2 MP f/2.4 + 2 MP f/2.4
  • Main Camera features phase detection autofocus, LED flash
  • Front camera 8 MP for selfie photography and video
  • Processor Octa-core 2×2.0 GHz Cortex-A75 & 6×1.8 GHz Cortex-A55
  • GPU Mali-G52 MC2
  • Operating system Android 10
  • Battery Li-Po 5000 mAh



How to Fix or Problem Solving for Recovery VIVO Y20G hang or not responding or malfunctions or stuck or freezing or bricked ?

This phone work with Mediatek processor for run many applications from Google Play Store. All applications will be installed at internal memory 128 GB. If we need to give additional storage, we can use MicroSD/MicroSDXC at its own dedicated external memory slot.

Some applications may contain viruses or malware that can make troubles if installed on our VIVO Y20G like hang or become slowly or stuck or bricks or LCD touch screen not responding. Therefore we need to read many users reviews before install that app. Usually it will not get Verified by Play Protect information when we are on downloading process. How to fix it?

We have to try force soft reset or reboot to clean temporary files and caches. After our VIVO Y20G can start boot again then please install one good antivirus like NORTON or AVAST, it will scan all installed apps and give recommendation setting for safety use.

If the problems still happen, then we have to do hard reset or master format VIVO Y20G. All account including Google account will remove or wipe or deleted after finish hard reset. Hard reset process also will remove/erase all important files from internal memory. Please do not install unknown APK, because it is very easy to make our VIVO Y20G get some troubles.


How to Force Shutdown or Force Soft Reset or Reboot or Restart VIVO Y20G ?

This phone has enough RAM with 6 GB capacity for multitasking. However, some installed apps may crash or corrupt that can make VIVO Y20G become hang or LCD touch screen not responsive with our finger. At this time, we have to do soft reset or reboot or restart to remove temporary files and caches. Please press and hold POWER button until VIVO Y20G shutdown or turn off by itself. After it totally off, then we can press again POWER button to turn it ON.


We can do this process anytime we want, because our important data will not removed or wipe when performing soft reset, therefore we can do this process anytime we want. If our VIVO Y20G still can work properly, but we want to manually clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue to choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at VIVO Y20G ?

MicroSD / MicroSDXC can be use for backup all important data, photos videos from internal memory. Please choose all important file using Android file manager, copy from internal memory and paste to external memory all important files.

We can use USB data cable for backup all data to PC using File Manager at computer. If our VIVO Y20G has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset VIVO Y20G with software menu

  1. Turn on the VIVO Y20G
  2. It is very important to make sure battery capacity more then 50% or better fully charge
  3. If we still can access file manager or other applications, the please backup all data or photos/videos at VIVO Y20G because all data and applications will be erase or delete
  4. Go to Menu :  Setting > More Setting > Backup and Reset > Erase all data
  5. Give check-mark : Erase Phone Storage if we want to clean / wipe all data
  6. Choose : Erase everything
  7. The VIVO Y20G will do the hard reset or master format to factory default process.


hard reset vivo y20g


#Option 2, Hard Reset VIVO Y20G with Hardware Button Key to Recovery Mode

  1. Turn Off VIVO Y20G
  2. It is very important to make sure the battery is fully charge
  3. Press and hold POWER BUTTON + VOLUME UP BUTTON key until Fastboot menu appear
  4. Release all POWER BUTTON & VOLUME UP Button
  5. Choose Recovery Mode using VOLUME BUTTON and Press POWER BUTTON for Ok.
  6. Choose Clear Data button, and continue choose Clear all data and wait until wiping data finish
  7. At some version you can try to choose Wipe Data or Clear Data option by tap the menu or using VOLUME BUTTON to go up and down at menu and press POWER Button to Ok or Confirm or Choose. It will wipe all data to finish the Hard Reset or Master Format Steps
  8. Wait until the Use VIVO Y20G finish the process and the phone will start again like new


How to Unlock or Fix or Bypass or Solutions for VIVO Y20G forgot password code or security lock screen pattern or pin (lost password)?

With big internal storage, we will have many installed applications that have their own data. We have to make sure all data is safe from unauthorized people when VIVO Y20G away from us or lost or stolen. This phone also will have many private photos videos which taken from triple rear camera with 13 megapixel f/1.8 for wide + 2 megapixel f/2.4 for Macro and DoF / Bokeh effect.

Fingerprint is ready to use. We can use 8 megapixel front camera for face unlock detection. After finish register fingerprint or face unlock, we need to choose secondary protections like screen lock pattern or password or pin.

Secondary protection is important for unlock VIVO Y20G after finish reboot, because fingerprint or face recognizing will not work at this state. However, the problems will start happen when we can not unlock this phone or forgot security answer or pattern or fingerprint sensor can not open with our finger hand. What should we do?

We can bypass or unlock forgotten security protections. But the only option that we can use is doing hard reset or master format. Please follow steps at #option 2 above to do hard reset or reformat using hardware button combination key.

Please understand, that our VIVO Y20G already use latest Android version. It is already have strong security protections. This phone already have FRP (Factory Reset Protection), FRP will make sure this phone is belong to us. It will ask to Verify your account with previous Google Account. Therefore we have to keep carefully our Gmail / Google account for bypass FRP protections at VIVO Y20G.


Is That Any Secret Code for Doing Format VIVO Y20G ?

There is no secret hidden code for VIVO Y20G to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at VIVO Y20G ?

There are two phone memory type at VIVO Y20G, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of VIVO Y20G as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of VIVO Y20G Stronger, Life Longer and Not Fast to Drain?

VIVO Y20G work with 5000 mAh battery. The battery is not removable and have fast charging 18W technology. Many users can use this phone for full one day without recharge. But if we use this phone too much, then battery drain problems will be happen.

To make VIVO Y20G battery work more longer, then we need to do some adjustment like make LCD screen brightness as low as possible and disable all not use connections like GPS or Bluetooth or Wifi. NFC is not available on VIVO Y20G.


More FAQ of VIVO Y20G:

  • How to Hard Reset Vivo Camera and Music ?

    They are different procedures, but we will try to give one by one. To Reset VIVO camera setting, we have to open Main Camera Applications, then find menu Setting or Icon Setting, and find Restore Default Setting. For reset music, actually it is depend on what kind of apps to hear the music.

  • How To Remove or Bypass Forgotten Pattern or Password or Passcode at VIVO Y20G (Reformat Without Password) ?

    We always recommended to give security for anyone for secure data, but the problems comes when you can not unlock this phone. Please try to do hard reset using hardware button combination key like steps at #option 2 above. This process will reformat your VIVO Y20G operating system to factory default for remove security password or pattern protection. After finish hard reset, you should try to make sure this phone is belong to you by sign-in with Previous Google Account account for security protections.