Tips and tricks to fix VIVO Y31 (V2036) problems. For anyone who still like to use 4G for broadband access, then this phone is ready to use with good prices. It is powered by non 5G processor Qualcomm SM6115 Snapdragon 662 with dedicated GPU (graphic processor unit)  Adreno 610 for graphic rendering. We can use dual simcard with different phone number standby together.

This phone use Android 11 as factory default operating system with Funtouch 11 Vivo user interface. The screen size is 6.58 with Full HD+ resolutions. Some troubles of hardware or software happen on VIVO Y31, therefore we will try to give more solutions, reviews and information about how to solve VIVO Y31 troubles at community.


What is Advantage of VIVO Y31 Specifications and Features:

  • 4G LTE
  • LCD 6.58 inches FHD
  • Internal memory 128 GB
  • RAM 6 GB or 8 GB
  • Main Camera Triple 48 MP f/1.8 + 2 MP f/2.4 + 2 MP f/2.4
  • Main Camera features phase detection autofocus, LED flash
  • Front camera 16 MP for selfie photography and video
  • Processor Octa-core 4×2.0 GHz Kryo 260 Gold & 4×1.8 GHz Kryo 260 Silver
  • GPU Adreno 610
  • Operating system Android 11
  • Battery Li-Po 5000 mAh



How to Fix or Problem Solving for Recovery VIVO Y31 hang or not responding or malfunctions or stuck or freezing or bricked ?

As mid-end smartphone with big internal memory 128 GB, we can download many applications and games because it use Qualcomm SM6115 Snapdragon 662 processor. There are free or paid applications from Google Play Store, but we suggest to download only applications with good rating.

Why? because some new or not famous applications may contain viruses or malware that can make troubles if installed on our VIVO Y31 (V2036). We suggest to read many user reviews before download any applications. Otherwise our VIVO Y31 will get troubles like hang or become slowly or stuck or bricks or LCD touch screen not responding. Usually it will not get Verified by Play Protect information when we are on downloading process. How to fix it?

We have to try force soft reset or reboot to clean temporary files and caches. After our VIVO Y31 can start boot again then please install one good antivirus like NORTON or AVAST, it will scan all installed apps and give recommendation setting for safety use.

If the problems still happen, then we have to do hard reset or master format VIVO Y31. All account including Google account will remove or wipe or deleted after finish hard reset. Hard reset process also will remove/erase all important files from internal memory. Please do not install unknown APK, because it is very easy to make our VIVO Y31 get some troubles.


How to Force Shutdown or Force Soft Reset or Reboot or Restart VIVO Y31 ?

We will have enough RAM for running multitasking applications because VIVO Y31 (V2036) already use 6 GB or 8 GB RAM. However, some installed apps may crash or corrupt that can make VIVO Y31 become hang or LCD touch screen not responsive with our finger. At this time, we have to do soft reset or reboot or restart to remove temporary files and caches. Please press and hold POWER button until VIVO Y31 shutdown or turn off by itself. After it totally off, then we can press again POWER button to turn it ON.


We can do this process anytime we want, because our important data will not removed or wipe when performing soft reset, therefore we can do this process anytime we want. If our VIVO Y31 still can work properly, but we want to manually clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue to choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at VIVO Y31 ?

MicroSD / MicroSDXC can be use for backup all important data, photos videos from internal memory. Please choose all important file using Android file manager, copy from internal memory and paste to external memory all important files.

We can use USB data cable for backup all data to PC using File Manager at computer. If our VIVO Y31 has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset VIVO Y31 with software menu

  1. Turn on the VIVO Y31
  2. It is very important to make sure battery capacity more then 50% or better fully charge
  3. If we still can access file manager or other applications, the please backup all data or photos/videos at VIVO Y31 because all data and applications will be erase or delete
  4. Go to Menu :  Setting > More Setting > Backup and Reset > Erase all data
  5. Give check-mark : Erase Phone Storage if we want to clean / wipe all data
  6. Choose : Erase everything
  7. The VIVO Y31 will do the hard reset or master format to factory default process.


hard reset vivo y31 4g VIVO Y31


#Option 2, Hard Reset VIVO Y31 with Hardware Button Key to Recovery Mode

  1. Turn Off VIVO Y31
  2. It is very important to make sure the battery is fully charge
  3. Press and hold POWER BUTTON + VOLUME UP BUTTON key until Fastboot menu appear
  4. Release all POWER BUTTON & VOLUME UP Button
  5. Choose Recovery Mode using VOLUME BUTTON and Press POWER BUTTON for Ok.
  6. Choose Clear Data button, and continue choose Clear all data and wait until wiping data finish
  7. At some version you can try to choose Wipe Data or Clear Data option by tap the menu or using VOLUME BUTTON to go up and down at menu and press POWER Button to Ok or Confirm or Choose. It will wipe all data to finish the Hard Reset or Master Format Steps
  8. Wait until the Use VIVO Y31 finish the process and the phone will start again like new


How to Unlock or Fix or Bypass or Solutions for VIVO Y31 forgot password code or security lock screen pattern or pin (lost password)?

With bigger internal memory 128 GB, many users will install more applications. Some data are private and not necessary if access by unauthorized users. Moreover, VIVO Y31 has good triple camera with 48 megapixel for wide + 2 megapixel for macro + 2 megapixel for DoF or Bokeh effect. We suggest to secure all data when VIVO Y31 away from us or lost or stolen.

Fingerprint is ready to use. 16 megapixel front camera also can be use for face unlock recognizing. After register fingerprint or face detection, we have to choose secondary protection like password or pin or screen lock pattern. Because fingerprint or face unlock will not work after VIVO Y31 reboot or soft reset. It will ask secondary protection for activating for the first time. However, the problems will start happen when we can not unlock this phone or forgot security answer or pattern or fingerprint sensor can not open with our finger hand. What should we do?

We can bypass or unlock forgotten security protections. But the only option that we can use is doing hard reset or master format. Please follow steps at #option 2 above to do hard reset or reformat using hardware button combination key.

Please understand, that our VIVO Y31 already use latest Android version. It is already have strong security protections. This phone already have FRP (Factory Reset Protection), FRP will make sure this phone is belong to us. It will ask to Verify your account with previous Google Account. Therefore we have to keep carefully our Gmail / Google account for bypass FRP protections at VIVO Y31.


Is That Any Secret Code for Doing Format VIVO Y31 ?

There is no secret hidden code for VIVO Y31 to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at VIVO Y31 ?

There are two phone memory type at VIVO Y31, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of VIVO Y31 as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of VIVO Y31 Stronger, Life Longer and Not Fast to Drain?

VIVO Y31 (V2036) use 5000 mAh battery with fast charging 18W technology. It can work full one day without need to recharge. However, some users may use their phone very active for playing games or watching movie, it will make battery drain problems on VIVO Y31. We have to do some adjustment to make VIVO Y31 battery work more longer like make LCD screen brightness as low as possible and disable all not use connection such as Wifi or GPS or Bluetooth. VIVO Y31 does not have NFC connection.


More FAQ of VIVO Y31:

  • How to Hard Reset Vivo Camera and Music ?

    They are different procedures, but we will try to give one by one. To Reset VIVO camera setting, we have to open Main Camera Applications, then find menu Setting or Icon Setting, and find Restore Default Setting. For reset music, actually it is depend on what kind of apps to hear the music.

  • How To Remove or Bypass Forgotten Pattern or Password or Passcode at VIVO Y31 (Reformat Without Password) ?

    We always recommended to give security for anyone for secure data, but the problems comes when you can not unlock this phone. Please try to do hard reset using hardware button combination key like steps at #option 2 above. This process will reformat your VIVO Y31 operating system to factory default for remove security password or pattern protection. After finish hard reset, you should try to make sure this phone is belong to you by sign-in with Previous Google Account account for security protections.