How to Safely Master Format SONY XPERIA ION (lt28h&LTE lt28i) with Easy Hard Reset?

Talk about SONY XPERIA ION. Produce for new name of SONY XPERIA because at this time, Sony already bought Ericsson name, so start from this phone the name become SONY XPERIA (without Ericsson). There are several version from SONY XPERIA ION.

For HSDPA version, the code is SONY XPERIA ION LT28h
For LTE version, the code is SONY XPERIA ION LTE LT28i
For AT&T version, the code is SONY XPERIA ION LT28at

When we talk about Sony, of course we know that the camera will be good, and this is come true in SONY XPERIA ION (lt28h&LTE lt28i) because it have 12 mp camera with Sony EXMOR R Sensor to give wonderful picture for camera as good as Sony pocket camera in comparison.

What is Main Advantage os SONY XPERIA ION (lt28h&LTE lt28i) Specifications:

LCD 4.55 inches with Sony Mobile BRAVIA Engine
Scratch-resistant glass LCD
Internal Memory 13/16GB
External Memory MicroSD up to 32 GB
Main Camera 12 MP, 4000×3000 pixels, autofocus, LED flash
Front Camera 1.3 MP
Processor Dual-core 1.5 GHz
GPU Adreno 220
Operating System Android OS, v2.3 (Gingerbread), upgradable to v4.1.2 (Jelly Bean)
Battery Li-Ion 1900 mAh

How to Solve Problem and Recovery if SONY XPERIA ION (lt28h&LTE lt28i) get hang or not responding or malfunctions or hang or stuck or freezing or bricked ?

The first Dual-Core from Xperia family is SONY XPERIA ION (lt28h&LTE lt28i), so it will have a greater ability to perform a lot of tasks, and SONY XPERIA ION (lt28h&LTE lt28i) also have 1GB RAM to do a lot off multitasking applications. As we know sometime the applications from Google Play Store is not compatible with our SONY XPERIA ION (lt28h&LTE lt28i), the problem can be happen like hang or stuck or frozen or bricked. Ini this case we can try to do soft reset or reboot first to delete and , when the problem still happen at SONY XPERIA ION (lt28h&LTE lt28i), then you need to do master format with hard reset.

How to Soft Reset or Reboot or Restart SONY XPERIA ION (lt28h&LTE lt28i) ?

Press the POWER BUTTON KEY for several seconds, we will see the menu to restart or turn off. Choose restart/reboot than the SONY XPERIA ION (lt28h&LTE lt28i) will do the soft reset or restart. This is safe to do because non of important data or applications will wipe or erase.

#Option 1, Hard Reset SONY XPERIA ION (lt28h&LTE lt28i) with Software Menu :

  1. Make sure the battery is charge properly
  2. Turn on SONY XPERIA ION (lt28h&LTE lt28i) smartphone
  3. Don’t forget to backup all important data
  4. Go to menu:Setting > Privacy > Factory Data Reset> Erase internal storage
  5. Choose Reset Phone to continue and confirm you ready to do the format SONY XPERIA ION (lt28h&LTE lt28i)
  6. The SONY XPERIA ION (lt28h&LTE lt28i) will continue the step until ready to use in clean factory default.

#Option 2, Hard Reset SONY XPERIA ION (lt28h&LTE lt28i) with Flashtool applications:

  1. Flashtool in the applications from Sony can be download from Sony website.
  2. Flashtool software need to installed in you computer and ready with USB data cable
  3. Make sure SONY XPERIA ION (lt28h&LTE lt28i) battery is charge properly or full charge
  4. Power off SONY XPERIA ION (lt28h&LTE lt28i)
  5. Boot SONY XPERIA ION (lt28h&LTE lt28i) to flashmode with using:Volume Down Buttonandconnect to USB cable at No.1 above
  6. Follow the menu at you computer display, it is easy to understand the steps.

#Option 3, Hard Reset SONY XPERIA ION (lt28h&LTE lt28i) with Hardware Key Button:

  1. Make sure the battery fully charge
  2. Do not forget to backup all important data
  3. Turn off the SONY XPERIA ION (lt28h&LTE lt28i)
  4. Press and Hold together:Power Button + Volume UpButton for several seconds
  5. Follow the menu at LCD screen to continue the hard reset SONY XPERIA ION (lt28h&LTE lt28i)

#Option 4, Hard Reset Format SONY XPERIA ION (lt28h&LTE lt28i) with PC Companion Software from Computer

  1. Please Make Sure the Battery not Empty
  2. PC Companionis default applications for Sony Smartphone which can be download from Sony Website
  3. After install at our computer, openPC CompanionApplications
  4. Before connect to phone, please choosePhone Updateand follow several step atPC Companion
  5. At some menu,PC Companionwill tell us how to connect the phone withPC Companionusing USB cable and press theVolume Downbutton
  6. Finish thePC Companionstep and until it doing Factory Reset to Format SONY XPERIA ION (lt28h&LTE lt28i) to factory default Android operating system
  7. Note: For Mac user, please use and download Bridge for Mac from Sony website

Please do the step above carefully. All option to master reset or format will delete or wipe all important data and installed applications at SONY XPERIA ION (lt28h&LTE lt28i). That’s why you have to do backup first before doing master format or hard reset.

How to Restore and Reinstall Clean Android Operating system at SONY XPERIA ION (lt28h&LTE lt28i) ?

The Android of SONY XPERIA ION (lt28h&LTE lt28i) already save safely at that ROM, this is default factory operating system. When you do the format or hard reset with the step above, than SONY XPERIA ION (lt28h&LTE lt28i) will do reinstall all factory default operating system and applications settings.

How to Unlock or Fix or Solutions for SONY XPERIA ION (lt28h&LTE lt28i) forgot password code or security lock screen pattern or pin?

We can give more security to our SONY XPERIA ION (lt28h&LTE lt28i) with using pin or security password protection or screen lock pattern. Sometime we forgot the security key code or screen lock pattern SONY XPERIA ION (lt28h&LTE lt28i). First thing to do is find the Forget Password button, SONY XPERIA ION (lt28h&LTE lt28i) will ask the username and password Google account password in this phone. But if you still got problem with Google account, then you have to do the master reset SONY XPERIA ION (lt28h&LTE lt28i) to factory default.

How to Improve Performance SONY XPERIA ION (lt28h&LTE lt28i) to make run more faster?

We suggest to install only use or important applications from Google Play store at our SONY XPERIA ION (lt28h&LTE lt28i), try to choose only recommended applications because if not compatible or unstable applications installed, the it will make our SONY XPERIA ION (lt28h&LTE lt28i) run slowly. If your SONY XPERIA ION (lt28h&LTE lt28i) already run slowly or sometime not very responsive, then we recommend to format with hard reset SONY XPERIA ION (lt28h&LTE lt28i) to make it faster and clean.

Is That Any Secret Code for Doing Format SONY XPERIA ION (lt28h&LTE lt28i) ?

There is no secret hidden code for SONY XPERIA ION (lt28h&LTE lt28i) to make it back to factory default. Do the options above to hard reset it.

How to Upgrade SONY XPERIA ION (lt28h&LTE lt28i) to Android Jelly Bean or Android Kitkat ?

Sony already have official update of SONY XPERIA ION (lt28h&LTE lt28i) operating system or firmware to Android Jelly Bean v.4.1, this release already available since middle of 2013. The upgrade procedure is easy, because it use OTA (Over The Air) process using Internet. Please connect your SONY XPERIA ION (lt28h&LTE lt28i) to Wifi with stable Internet connection, then go to Menu Setting > About phone > Software updates > System updates. The download process time will vary depend on the speed of Internet connection, but we should connect SONY XPERIA ION (lt28h&LTE lt28i) with charger to make sure the battery will not empty while downloading and upgrading process happen.

Unfortunately, until today Sony not release upgrade of SONY XPERIA ION (lt28h&LTE lt28i) operating system or firmware to Android Kitkat v.4.4+. There are some other community have solutions for SONY XPERIA ION (lt28h&LTE lt28i) users to Kitkat upgrade, but we should carefully do that steps, because some wrong steps can make our phone become corrupt and can not use anymore, some functions also may not work normally when we use Custom ROM. Please consider to keep use SONY XPERIA ION (lt28h&LTE lt28i) official Android Jelly Bean operating system for stable release.

54 thoughts on “How to Safely Master Format SONY XPERIA ION (lt28h&LTE lt28i) with Easy Hard Reset?”

    • Hi, you need to make sure that battery has charger properly. Try to do hard reset with hardware button at your Sony Xperia ION.

  1. hi , i have xperia lt30p it is network unlocked, i hav unlock key with me, the problem to enter the unlock , 10 attemps over no more attempts to enter key, it says counter reset, now what will i do

    • Hi, in normal conditions, if we forgotten security password for Sony Xperia ION, we can try to unlock using Google account or Gmail. Usually we can find Forget Password or Pattern button after doing wrong answer for several time. Press that button and you will need to answer username and password. If you can not access Google account, then you have to do hard reset with master format step above.

  2. My Xperia ion lt28h is very slow after updating for 4.1.2 jelly bean. slowly open for camera, contacts,album and led light power is very dim. And I connect phone charger the backlight continuously running. Some time phone working very slow or hang or stuck or frozen or bricked. Many time I format or reset my phone but not solve my problem. How to solve the problem anybody help me.

    • Hi, if you doing update with official firmware from Sony, then usually there are no problem with the speed after finish download. Some problem could happen because the applications at your is installed for old Android version. Try to do hard reset after finish update the operating system with Jelly Bean 4.1.2, then continue to install the applications that you use again and it should run normally. But please remember, doing hard reset will erase any important data, please do some backup first at your Sony Xperia Ion before performing format.

  3. hi i have a sony experia and i forgot the passcode and all the rest of the stuff how do i reset it using just the phone

    • Hi, if you are forgot the security pass-code for Sony Xperia Ion, you can try to bypass or unlock using Google account or Gmail account that you have already signed-in before. Please try to do several time wrong password until you phone freeze for several seconds, in this time you will find Forgot Password button, press this button to unlock or bypass forgotten security password using Gmail account. If you can not do this, then you have to do hard reset with hardware button key like the instructions above.

  4. Hi! I did what you have written ( power botton + volume down ) but it still turned on and looking for a password. The reset menu didn’t appear. How can I reset my Sony Xperia Ion lt28h?? Please help me.. Thanks.

    • Hi, you need to do all steps carefully. Anyway, there are also other alternative that you can do for hard reset or format Sony Xperia Ion using computer. Follow the Option #4, for Windows PC, you need to download PC Companion from Sony official website, then install PC Companion. At the first step, do not connect your Sony Xperia Ion to that computer, just follow the PC Companion steps and connect when the step menu at PC Companion show the info to connect using USB cable.

  5. Hi. I have an at&t sony xperia ion that got locked up by a friend.

    Ive tried the power+volume up and power+volumedown and niether do anything but make it vibrate and look for password.

    I dont own a cimputer anymore due to my mom so is there any way i can reset the phone using ome sort of universal key or other button combination? I there a way using soft keys on bottom of phone like a dude told me?

    • Hi, if you can not success to hard reset your Sony Xperia ION using hardware button key, then the only option that you can choose is using computer. We know, some users maybe does not have their own computer, but this is the last option that you can do for doing hard reset or master format your Xperia ION when you forget the security protection answer and you have already tried to bypass or unlock using Google account or hardware button key. The steps of using computer with PC Companion applications can be follow at #option 4 above. If you can not do that, please go to Sony authorize service center, then they may help you to bypass or unlock Sony Xperia ION security protections.

  6. Hi here n my country no one seems to solve that problem I’m n zambia .it got lockd by mistake plz I ve tryd everything but nothing z happening its xperia ion 16gb just send the codes thanks n advance

    • Hi, actually the Sony authorize service center can help you to reset or hard reset your phone which already locked because forgot security protections. You can try to bypass forgotten password using Gmail username and password that have already signed-in before. If the phone still can not unlock, you can try to do hard reset your Sony Xperia ION using hardware button or when you have computer, try to reinstall or master format using PC Companion with above steps.

  7. hi there,
    I’ve done a hard reset on my Ion by following the option#1 steps. After system reset, the Android version shown as 4.0.4.

    Isn’t it 2.3 which is loaded when it’s first released?

    • Hi, the first release of Sony Xperia ION by default using Gingerbread as the Android operating system, but after several moment, the Sony Xperia ION get official release of operating system become Jelly Bean or 4+. So, maybe you or someone else ever do the OTA (over the air) update at this phone and after finish update the file source of operating system update as well, therefore when you do the hard reset or master format, your Sony Xperia ION will be reinstall with Jelly Bean operating system.

    • Hi, may i ask if your phone work fast after doing option#1?
      and do you encounter any problems after doing the steps??

      • Hi, basically when you do reformat or hard reset Sony Xperia ION then your phone will refresh like new phone again, the speed will back to factory default and mostly it become faster again. Please remember, you have to backup all data before doing hard reset because all data and installed applications will be remove or wipe and you need to re sign in again to Google Play Store to download some important applications from Google Play Store again.

  8. Phone dialling issues….after a number is dialled, the keyboard locks!! This is a big problem for accessing voice mail or dialling when an extension number is required!
    This just seemed to happen over the past week!
    Any ideas?

    • Hi, we never know about this problems. But we think this trouble happen at your Sony Xperia Ion after you download and install some applications from Google Play Store. Please try to uninstall several last applications that you already install within this week. If you still can not find this applications, then we suggest to do hard reset after you do backup for all important data.

  9. hi my xperia ion lt28h it shows me that my system is up to date but i still have the 4.0 and trying to update to jelly bean , it has been giving problems lately where it would restart itself and my battery which could be above 50% would show 1% once it goes on. how can i solve this problem?

    • Hi, if you can not success to update the operating system from OTA, you could try to upgrade the operating system of your Sony Xperia ION using PC Companion application that need to be downloaded from Sony official website. After downloaded, you should install the PC Companion at your computer PC which use Microsoft Windows Operating System, then you can follow the steps at #Option 4, because while doing hard reset from PC Companion, it will download the latest version of Android operating system from official website.

  10. Hi
    my xperia ion hanged and it displays “SONY” and “XPERIA” vice versa. i cant access to fuctions also so what i should do now ? can you help me plz.

    • Hi, it seems that your Sony Xperia Ion operating system already damage and you need to reinstall it using hardware button like #Option 3 above. You also have alternative steps to reinstall the os or firmware using PC Companion which install to computer PC and connect using USB cable like #Option 4 above.

    • Hi, if you use Android 4.1, it should have facility do delete the Gmail account from Setting > Google Account, choose account and tab Remove account menu.

  11. i havev tried to hard reset my sony xperia ion with the hardware key buttons. if i hold the power + volume up together it vibrates displaying nothing on the LCD

    • Hi, you need to do it carefully. However, you also have alternative to hard reset or reformat your Sony Xpria ION using PC Companion which need to be download from Sony official website. Install this applications at computer which running Microsoft Windows operating system, after that follow the steps at #Option 4 above.

  12. Hi

    I’m using LT28h, in my screen some software running at the top right side and when i touch my screen, some graph is running
    P:0/1 dx:6 dy:-1/0

    This happens after downloading apps from google store.
    can u help to solve this.


    • Hi, actually we does not have any idea about your LCD display view, but it seems comes from your downloaded applications. Please try to uninstalled the last applications that you known downloaded from Google Play Store

    • Hi, please try to install other 3th party file manager like ‘OI File Manager’ for light resources or ‘ES File Explorer File Manager’ for more complate facility, all of them are free to use and easy to adopt for your Sony Xperia ION. Please note, ever download file applications from Google Play Store, you have to make sure the internal memory capacity still available, otherwise you can not download or update anything from Google Play Store.

  13. I have just restored factory setting on my experia 28i.and now
    the phone wont charge…it only shows red light notification but nothing is getting in…I need help. Thanks in advance

    • Hi, some users get this problem because when doing reformat to factory default the Sony Xperia ION is not complete or interrupted. Please try again to do hard reset using hardware button combination key. If the problems still happen, then you should try doing reformat or hard reset using PC Companion after download applications from Sony official website and install to Microsoft Windows XP/7/8+ operating system PC. Follow steps at #Option 4 above.

  14. Hi… I updated my phone wit Jelly bean before 2 days and aftr that it’s troubling alott… The screen is going black and while surfing net it hangs up and stuck & screen is filled wit small windows.. how,to resolve this prob????

    • Hi, if you have updated with official Android Jelly Bean for Sony Xperia Ion, but your phone keep work not normal, then please try to hard reset to reset all setting back to factory default and you need to reinstall important applications from Google Play Store. Because sometime previous OS version installed applications will not work with new updated operating system.

  15. hi, 🙂
    i having an xperia ion the phones display has gone white screen icant even see any thaing .cant also unlock phone many suggested to me for rrot the phone or update for any thing i need to unlock my phone or reset can i could do so. please give me some sugession ,thanks>

    • Hi, first we have to make sure the white screen happen because operating system or hardware. By doing hard reset or reformat using PC Companion. Please follow steps at #Option 4 to reformat using PC Companion. If after reformat or hard reset using PC Companion your Sony Xperia ION still get problems, maybe your phone get hardware trouble and need to fix at Sony authorize service center.

    • Hi, please try to do hard reset using PC Companion with steps at #Option 4 above. You need to prepare computer and data cable, after that download the applications from Sony official website and follow #Options 4 steps.

  16. Hi I bought Xperia ion a year ago and have been using it, its performance was great but suddenly it started hanging up a lot so I did a hard reset and it automatically switched off .Eversince that the phone wont turn on its shows red led light when the charger is connected but is not turning on I also tried hard reset again and again its still not working. Please help me I really like the phone.

    • Hi, some conditions like you happen because the battery is drop when doing hard reset. However, please try to charge your Sony Xperia Ion battery, then use PC Companion to reinstall or re-flash the factory default operating system. You have to prepare computer Pc with Windows operating system and usb data cable. After that please follow carefully the steps at #option 4 above.

    • Hi, maybe the operating system at your Sony Xperia Ion has already damage and need to reformat. Please follow steps at #option 4 above to hard reset your Sony xperia Ion using PC Companion. Please prepare computer pc and download PC Companion software from Sony official website, then follow steps at #option 4 above carefully.

  17. Xperia Ion Lt28at started restarting suddenly its keeps on restarting have tried soft reset and hard reset, both unable to connect to PC through PC companion. While hard resetting after first vibraton it vibrates three times and battery goes to deep discharge, then next day when plugged to charger it shows charging. What to do. Please help

    • Hi, usually the best way to hard reset is using Pc Companion. However, if your Sony Xperia Ion still can not hard reset, then please consult with Sony authorized services center.

    • Hi, it is depend on what kind of launcher. We suggest to read user review and find with same phone version with your Sony Xperia Ion, usually they some launcher with high download counter have many user review. What happen if we download not supported launcher? then sometime your phone will not work properly, some problems can be solve by uninstall the 3th launcher and some options only can solve by doing hard reset or master format.

  18. My xperia ion lt28h says that please unplug your headphone , at that time we didnot plug it .sometimes it hangs. My phone always stuck when we use internet and battery didnot long last

    • Hi, maybe you should try to do hard reset using PC Companion like steps at #option 4 about. It will reformat your phone operating system to factory default.

    • Hi, if you microphone broken, then you should replace the hardware at Sony authorized service center. But the hanged problems may also happen because applications. If you can, try to do hard reset first using menu Setting like steps at #option 1 above, because your Sony Xperia Ion still can work or boot properly.

  19. Hi.. I have Sony Experia ion which is not working. It can’t power on .just show something like setting symbol on screen when I connect it with charger. I can u tell me what is this?

    • Hi, first you have to try doing hard reset using PC Companion software like steps at #option 4 above. It will try to reformat your Sony xperia Ion operating system to factory default. If the problems comes from OS, then your phone will work again like new.


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