Tips and tricks for SAMSUNG GALAXY CORE PRIME problem solutions. We collect are important information regarding how to fix problem at SAMSUNG GALAXY CORE PRIME. This phone have several model code for some different specification like single or dual simcard. The SAMSUNG GALAXY CORE PRIME SM-G360F / SM-G360G for single simcard while SAMSUNG GALAXY CORE PRIME SM-G3606 / SM-G3608 / SM-G3609 for dual simcard. This phone have 4.5 inches LCD screen with Quad Core 1.2 Ghz clock speed processor from Qualcomm. By default the operating system at SAMSUNG GALAXY CORE PRIME is Android Kitkat version 4.4.4. At some specific region, this phone have name SAMSUNG GALAXY WIN 2 DUOS (TV SM-G360BT)


What is Advantage of  SAMSUNG GALAXY CORE PRIME SM-G360F / SM-G360G / SM-G3606 / SM-G3608 / SM-G3609 Specifications:

GSM 3G HSDPA Dual Sim and Single Sim
LCD 4.5 inches
Internal memory 8 GB
External memory microSD, up to 64 GB
Main Camera 5 MP, 2592 х 1944 pixels, autofocus, LED flash
Front Camera 2 megapixel
Processor Quad-core 1.2 GHz from Qualcomm
Operating system Android OS, v4.4.4 (Kitkat)
Battery Li-Ion 2000 mAh



How to Fix or Problem Solving for Recovery SAMSUNG GALAXY CORE PRIME SM-G360F / SM-G360G / SM-G3606 / SM-G3608 / SM-G3609 hang or not responding or malfunctions or stuck or freezing or bricked ?

Samsung already include some native applications inside SAMSUNG GALAXY CORE PRIME, this applications will automatically appear when the first time we use this phone. We can not uninstall this applications. The internal memory of SAMSUNG GALAXY CORE PRIME is 8 GB for save data and install some other additional applications from Google Play Store. But we have to know that some applications at Google Play Store are not always safe to download or not always compatible with this phone, if we install this kind of applications, then our SAMSUNG GALAXY CORE PRIME will become hang or stuck or bricks or broken or freeze or boot loop or LCD touch screen not responding. If we get this trouble, then we have to force shutdown or force soft reset or reboot to clean temporary files or cache. If after soft reset the problem still happen, then we have to hard reset or master format SAMSUNG GALAXY CORE PRIME. Please remember, doing hard reset or reformat will make all important data and installed applications wiped or deleted. Therefore we should do backup for all important data before performing hard reset.


How to Force Shutdown or Force Soft Reset or Reboot or Restart SAMSUNG GALAXY CORE PRIME SM-G360F / SM-G360G / SM-G3606 / SM-G3608 / SM-G3609 ?

Some trouble from running applications can make our SAMSUNG GALAXY CORE PRIME get trouble like hang or stuck or frozen, at this time we have to force shutdown or force soft reset or restart SAMSUNG GALAXY CORE PRIME. The very easy steps to do soft reset or force shutdown is by open the back case cover and remove the battery from it positions. Wait about 5 seconds, after that we can put again the battery at our SAMSUNG GALAXY CORE PRIME body. Press POWER button to turn ON this phone. Doing soft reset or forcing shutdown is safe to do anytime, because the important data or installed applications will be still at its positions, so nothing going to be change except removing the temporary files or cache which created by the applications process. If our SAMSUNG GALAXY CORE PRIME still at normal conditions, for doing soft reset, we can press and hold POWER button and wait until pop-up menu appear, choose Power off or Restart or Reboot at this menu.


#Option 1, How to Hard Reset SAMSUNG GALAXY CORE PRIME SM-G360F / SM-G360G / SM-G3606 / SM-G3608 / SM-G3609 with software menu:

  2. Make sure SAMSUNG GALAXY CORE PRIME battery already charge properly
  3. Go to menu: Setting > General tab > Backup & Reset > Factory data reset > Reset device
  4. Choose Erase Everything
  5. SAMSUNG GALAXY CORE PRIME will do the process to Master Reset to Factory Default



#Option 2, How to Hard Reset SAMSUNG GALAXY CORE PRIME SM-G360F / SM-G360G / SM-G3606 / SM-G3608 / SM-G3609 with Hardware key button:

  1. Make sure the battery of SAMSUNG GALAXY CORE PRIME charge properly
  3. Press and hold together : Power Button + Volume Up + Home Button 
  4. If the button at number 3 not work, we can try with press and hold together Power Button + Volume Up Button
  5. If we see the menu at LCD screen, choose Wipe Data/Factory Reset with Volume Button to select and use Power Button to ok or enter.
  6. The SAMSUNG GALAXY CORE PRIME will doing the process of restoring to factory default.


How to Restore and Reinstall Clean Android Operating system / firmware at SAMSUNG GALAXY CORE PRIME SM-G360F / SM-G360G / SM-G3606 / SM-G3608 / SM-G3609 (Reformat) ?

When the first time Samsung release SAMSUNG GALAXY CORE PRIME, the operating system using Android Kitkat version 4.4.4. This is the latest version for Kitkat at the moment this phone produce. We have to know that the file source of Android factory default operating system already save safely inside SAMSUNG GALAXY CORE PRIME ROM. This file can not be removed or access with standard operation. If after using several period the operating system / firmware damage or corrupt or broken, then we can easily reinstall or restore or reformat clean factory default Android operating system from SAMSUNG GALAXY CORE PRIME ROM without need to copy from other device or connect to anywhere. Just follow the steps to hard reset above, then the clean factory default Android operating system will be reinstall automatically.


How to Unlock or Fix or Bypass or Solutions for SAMSUNG GALAXY CORE PRIME SM-G360F / SM-G360G / SM-G3606 / SM-G3608 / SM-G3609 forgot password code or security lock screen pattern or pin (lost password)?

We never know at sometime our phone will be away from us, then at that situation we need to make sure our important or confidential data are safe from unauthorized people. That is why we have to give security protection at our SAMSUNG GALAXY CORE PRIME start from beginning or now. There are some options that we can chose for security protection, buy usually we are recommended to use screen lock pattern because this options are easy and fast to use. Some other users also like to use password pin protections or other option like face lock. The problem happen when we can not access our phone because we forgot the answer for security protections. What should have to do? Do not worry because Android have simple solutions for bypass or unlock forgotten security screen lock pattern or password pin protections by using Gmail account. Please give several time wrong answer continuously until this phone locked or freeze about 30 seconds. At this time we will find Forgot Password / Pattern button. Press this button, then we will find field for Gmail username and password that we have already signed in before. If we can not access Google account than we have to do hard reset or reformat SAMSUNG GALAXY CORE PRIME to factory default.


How to Improve Performance SAMSUNG GALAXY CORE PRIME SM-G360F / SM-G360G / SM-G3606 / SM-G3608 / SM-G3609 to make run more faster?


Specification are very important to run our Android faster. The SAMSUNG GALAXY CORE PRIME already use quad core processor with 1.2 Ghz using 1 GB RAM. This specification are enough for running daily activity. But after use several moment, some users have slowly problem at their SAMSUNG GALAXY CORE PRIME. Usually this problem happen because there are too many applications run together. We have to know that some applications from Google Play Store will keep run in the background as service for wait data update or wait for some command without any notice. If there are too many applications run together, then the processor resources and RAM will be insufficient and will make the SAMSUNG GALAXY CORE PRIME run more slowly and sometime get hang or freeze. Please uninstall some not use applications from our phone. If we want to make SAMSUNG GALAXY CORE PRIME performance run more faster again like new, then we have to consider doing hard reset or master format.


Is That Any Secret Code for Doing Format SAMSUNG GALAXY CORE PRIME SM-G360F / SM-G360G / SM-G3606 / SM-G3608 / SM-G3609 ?

We can try to use secret code for doing hard reset SAMSUNG GALAXY CORE PRIME is *2767*3855#. But please remember to always be careful typing that code, because the SAMSUNG GALAXY CORE PRIME will doing hard reset and remove all data and installed applications.


How to Upgrade SAMSUNG GALAXY CORE PRIME SM-G360F / SM-G360G / SM-G3606 / SM-G3608 / SM-G3609 to Android Lollipop Official Update ?

The default Android Kitkat version 4.4.4 already installed at SAMSUNG GALAXY CORE PRIME. Not far away from date release, the Android Lollipop already available from Google Android developer. But officially Samsung still not give any information about when the SAMSUNG GALAXY CORE PRIME will get Android Lollipop. Therefore we can wait until the official Android Lollipop for SAMSUNG GALAXY CORE PRIME release, we also can check manually from Setting > About > Software update.


How to Make SAMSUNG GALAXY CORE PRIME SM-G360F / SM-G360G / SM-G3606 / SM-G3608 / SM-G3609 Battery More Stronger, Not Fast To Drain?

First you have to know that the most battery drain comes from LCD screen and Internet connection, therefore we have to do some adjustment like make LCD screen brightness as low as possible. Please disable all not use connection like GPS or Bluetooth or Wifi, we can easily activate each connection from drop down menu when we want to use them. Battery also have life time age, especially after use more then 2 years, then the capacity will be drop, it will make our SAMSUNG GALAXY CORE PRIME battery work more weak. Please replace with original battery from Samsung authorized service center.


Latest Discussions & Share Information:

[Q] I've done hard reset and I can mot bypass my email recovery I forgot what email and password
[A] Hi, we suggest to recovery Gmail username and password account using computer either by Firefox or Chrome or Microsoft Edge browser. Please browse to then you can try recovery tools at that page such as fix Forgotten Email account or fix Forgotten Password recovery. If you finish recovery the Google username and password, then please try to sign-in again at your Samsung Galaxy core Prime.

[Q] I followed Option #2 with perfect instruction, but when it gets to put in one of the owner's Gmail accounts in, I can't remember it. But when I was able to remember but ihad to change my password and now it won't work. it says"please add an account from one of the owner" [which was me] What do I do?
[A] Hi, perhaps the username and password for previous Google account can not work at your Samsung Galaxy core Prime. Therefore you have to make sure username and password is correct. Please try to login with other computer Internet browser such as Firefox or Chrome, then try to login at You also can find Restore forgotten password or username at that page.

The information from this page describe about samsung galaxy core prime secret code. If you need another resource for hard reset, use search function at this homepage or find from our related posts.