Tricks to fix HTC DESIRE 628 problems with simple tips. This phone have 4G LTE data broadband use 5 inches LCD screen. We can have bigger RAM for multitasking applications at 3 GB RAM. The will give more information about simple solutions for some trouble at HTC DESIRE 628. We can choose to buy single or dual simcard GSM-GSM, if we use double simcard, then this phone can standby together for both simcard, but only one phone call can be receive at a time.


What is Advantage of HTC DESIRE 628 (DUAL) Specifications:

LCD 5 inches touch screen
Internal memory 32 GB
External memory slot MicroSD upto 256 GB
Main Camera 13 MP, autofocus, LED flash
Front camera 5 MP
Processor Octa-core 1.3 GHz
Operating system Android Lollipop
Battery Li-Po 2200 mAh



How to Restore and Reinstall Clean Android Operating system / firmware at HTC DESIRE 628 (DUAL) (Reformat) ?

When the first time we use this phone, the operating system has been installed and ready to use. We just need to login with Google account. If we do not have that account, then we can sign-up free from this phone. Some users have problems with they HTC DESIRE 628 because there are some apps can crash and make operating system damage or corrupted. At this situations, we need to reinstall or reformat HTC DESIRE 628 operating system to factory default. First we have to know that clean factory default HTC DESIRE 628 operating system / firmware already saved safely inside HTC DESIRE 628 ROM or internal memory, therefore we do not need to download or copy from other source. Just follow steps to hard reset above, then clean factory default operating system will reformat or reinstall automatically at HTC DESIRE 628.


How to Fix or Problem Solving for Recovery HTC DESIRE 628 (DUAL) hang or not responding or malfunctions or stuck or freezing or bricked ?

One reasons some users buy this phone because it have 5.5 inches LCD screen. For install several important applications, HTC DESIRE 628 (DUAL) have 16 GB internal memory, some capacity use for operating system and Sense UI, but we still have more then 10 GB free capacity to install our own choice applications like Facebook, Instagram, Whatsapp, Line Messenger, WeChat, Blackberry Messenger (BBM), Skype, Viber, SnapChat and many more. If we want to install new or not famous applications, we have to read carefully many users review before download, because some apps may contain viruses or malware that can make trouble hang or stuck or bricks or frozen or bootloop logo or LCD touch screen not responsive. We have to force reboot or force shutdown to clean temporary files and caches. After our HTC DESIRE 628 (DUAL) can boot again, try to install only one antivirus applications like AVAST or AVG or NORTON to scan all content inside this phone. If the problems still happen, then we have to do hard reset or master format. Please note, do not forget to backup all important files and photos or videos before doing hard reset, because it will be wipe or erase after master format. Hard reset process will also remove all Google account from HTC DESIRE 628 (DUAL).


How to backup data or Contact at HTC DESIRE 628 (DUAL)?

We can use microSD external card to copy or move important files using File Manager applications. If our HTC DESIRE 628 (DUAL) has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.



How to Force Shutdown or Force Soft Reset or Force Reboot or Force Restart HTC DESIRE 628 (DUAL)?

Sometime after installed several applications, the HTC DESIRE 628 (DUAL) become hang or LCD touch screen not responding with any finger touch, what should we do? We have to force shutdown or force soft reset or reboot. Please press and hold POWER button until HTC DESIRE 628 (DUAL) shutdown by itself, after this phone totally off then press again POWER button to turn it on. The soft reset or reboot process will not remove any important data, therefore we can do anytime we want.

When our HTC DESIRE 628 (DUAL) still can work normally, but we want to remove temporary files caches and restart all running applications, then please turn on LCD screen and continue press and hold POWER button until pop-up menu appear, then choose Shutdown / Reboot / Power off menu.


#Option 1, Hard Reset HTC DESIRE 628 (DUAL) with menu setting:

This is the option that we can do if this phone still can access the menu setting, then try to reset HTC DESIRE 628 (DUAL) with this step:

  1. Please Turn on the HTC DESIRE 628 (DUAL)
  2. We suggest to charge the battery full
  3. Make sure you already backup all important data, because it will deleted from HTC DESIRE 628 (DUAL)
  4. Go to Menu Setting > Backup & reset 
  5. Choose Reset Phone, continue with Erase Everything and choose OK
  6. The HTC DESIRE 628 (DUAL) will do the master reset until it finish



hard reset htc 628


#Option 2, Hard Reset HTC DESIRE 628 (DUAL) with hardware button key:

In some situations, the HTC DESIRE 628 (DUAL) is not responding, so nothing happen when we navigate or touch the screen, in this step try to hard reset with hardware key by this step:

  1. Make sure you have fully charge the HTC DESIRE 628 (DUAL)
  2. We should try to backup all important data if we can, because all data will be erased or wipe from this phone
  3. We can do this procedure at any conditions phone On or Off
  4. Press together Power Button + Volume Down together for several second until the Android icon appear, then release all button
  5. Navigate menu with Volume button to go to Factory Reset, to choose or enter press POWER Button
  6. The HTC DESIRE 628 (DUAL) will do the master reset for several minutes, just wait until it finish.


How to Unlock or Fix or Bypass or Solutions for HTC DESIRE 628 (DUAL) forgot password code or security lock screen pattern or pin (lost password)?

HTC DESIRE 628 have 32 GB internal memory with 13 megapixel camera. After use several month, then we will have many important data inside this phone. Some data are secret, we do not want unauthorized people can read our data. Therefore we have to activate security protections. HTC DESIRE 628 does not have fingerprint sensor. We recommended to use screen lock pattern because it is easy to use and fast. But some time many users also like to use password pin protections. The problems will start happen when we can not unlock this phone or forgot security answer. What should we do?

Do not worry about this trouble, because Android already give solutions when we forgot security screen lock pattern or password pin protections using Google account to unlock it. Please turn on this phone, when it ask for security answer, then please try to give several time wrong answer continuously until HTC DESIRE 628 locked or freezing about 30 seconds. At this situations we can find Forgot Password / Pattern button. Press this button, to give our Gmail username and password account that we have already signed-in before. If we still can not access Gmail account, then we have to do hard reset using hardware button combination key above.


Is That Any Secret Code for Doing Format HTC DESIRE 628 (DUAL) ?

There is no secret hidden code for HTC DESIRE 628 to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at HTC DESIRE 628 (DUAL) ?

There are two phone memory type at HTC DESIRE 628, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of HTC DESIRE 628 as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of HTC DESIRE 628 (DUAL) Stronger, Life Longer and Not Fast to Drain ?

More bigger battery capacity will make Android smartphone can work more longer before need to recharge. HTC DESIRE 628 (DUAL) use 2200 mAh battery capacity which not too big, but for some users maybe this capacity still enough to run for standard usage for one day. We can try to do some adjustment especially at LCD screen to make battery of HTC DESIRE 628 (DUAL) can work longer. Please choose LCD brightness as low as possible that suitable with us, it will help to reduce battery usage.