Tips and tricks for fix HTC DESIRE 828 problems. This is big screen Android smartphone from HTC which have 5.5 inches LCD width using Mediatek processor with Octa Core 1.5 Ghz clock speed. HTC DESIRE 828 have 16 GB ROM and for better multitasking experience use 2  GB RAM. This phone use Android Lollipop as factory default Android operating system.


What is Advantage of HTC DESIRE 828 Specifications:

LCD 5.5 inches touch screen
Internal memory  16 GB
External memory slot MicroSD upto 200 GB
Main Camera 13 MP, autofocus, OIS, LED flash
Front camera 4 UltraPixel
Processor Octa-core 1.5 GHz Cortex-A53
Operating system Android OS, v5.1 (Lollipop)
Battery Li-Po 2800 mAh



How to Fix or Problem Solving for Recovery HTC DESIRE 828 (DUAL) hang or not responding or malfunctions or stuck or freezing or bricked ?

HTC DESIRE 828 use 16 GB internal memory or ROM, it is use for operating system and factory default applications with Sense UI version 6. We still have much more free storage for install interesting applications like Facebook, Instagram, Whatsapp, WeChat, Line Messenger, Blackberry Messenger (BBM), Skype, Viber and many more. But we have to be careful before download applications, because some of them may contain viruses or malware that can make HTC DESIRE 828 hang or stuck or bricks or frozen or boot logo loop or LCD touch screen not responding with our finger touch. If we get this problems, we have to force shutdown or force soft reset or reboot to clean temporary files and caches. After our HTC DESIRE 828 already boot normally, then we can install good antivirus applications from Google Play Store and scan all apps from viruses include bad setting inside HTC DESIRE 828. If this problems still happen, then we have to do hard reset or master format. Please note, doing hard reset will remove any files and installed applications, therefore we have to backup all important data first before doing hard reset.


How to Force Shutdown or Force Soft Reset or Force Reboot or Force Restart HTC DESIRE 828 (DUAL) ?

When our HTC DESIRE 828 start get hang or LCD touch screen not responsive in the middle of running applications, then we have to force soft reset or force reboot or shutdown to restart all running applications from beginning and also clean temporary files and caches. Please press and hold POWER button until HTC DESIRE 828 turn off by itself. If this phone already totally off, then press again POWER button to turn it ON. This process will not remove any important data or installed applications, therefore we can do this process anytime we want. How to clean temporary files when our HTC DESIRE 828 still work normally? When this phone ON, press and hold POWER button until pop-up menu appear, then choose Shutdown / Power off / Reboot menu.


#Option 1, Hard Reset HTC DESIRE 828 (DUAL) with menu setting:

This is the option that we can do if this phone still can access the menu setting, then try to reset HTC DESIRE 828 with this step:


  1. Please Turn on the HTC DESIRE 828
  2. We suggest to charge the battery full
  3. Make sure you already backup all important data, because it will deleted from HTC DESIRE 828
  4. Go to Menu Setting > Backup & reset 
  5. Choose Reset Phone, continue with Erase Everything and choose OK
  6. The HTC DESIRE 828 will do the master reset until it finish


hard reset htc desire 828

#Option 2, Hard Reset HTC DESIRE 828 (DUAL) with hardware button key:

In some situations, the HTC DESIRE 828 is not responding, so nothing happen when we navigate or touch the screen, in this step try to hard reset with hardware key by this step:

  1. Make sure you have fully charge the HTC DESIRE 828
  2. We should try to backup all important data if we can, because all data will be erased or wipe from this phone
  3. We can do this procedure at any conditions phone On or Off
  4. Press together Power Button + Volume Down together for several second until the Android icon appear, then release all button
  5. Navigate menu with Volume button to go to Factory Reset, to choose or enter press POWER Button
  6. The HTC DESIRE 828 will do the master reset for several minutes, just wait until it finish.


How to Restore and Reinstall Clean Android Operating system / firmware at HTC DESIRE 828 (Reformat)?

Using HTC DESIRE 828 will be fun because this phone have dual sim card GSM-GSM ON together. We can have 4G LTE Internet data broadband if our provider already available, but if not then we can use 3G HSDPA for data for Internet data connections. HTC DESIRE 828 comes at market using Android Lollipop. It will run smooth without problems. But sometime bad applications can make our HTC DESIRE 828 OS corrupt or damage, then our HTC DESIRE 828 will act not normal. We need to reinstall or reformat HTC DESIRE 828 with clean factory default Android operating system. First we have to know that clean factory default Android operating system file source already saved safely inside HTC DESIRE 828 ROM or internal memory, therefore we do not need to copy anything from other device or also do not need to connect with other gadgets. Just follow simple steps to hard reset above, then clean factory default Android operating system will be reinstall or reformat automatically.


How to Unlock or Fix or Bypass or Solutions for HTC DESIRE 828 (DUAL) forgot password code or security lock screen pattern or pin (lost password)?

With 13 megapixel main camera we can have good photo shoot. The front camera use 4 UltraPixel with HTC technology. Some of our pictures maybe only for private use, therefore we have to give security screen lock protections to keep our files secure when HTC DESIRE 828 away from us or stolen or lost. There are some options that already installed inside HTC DESIRE 828. The problems comes when we forgot security protections answer, what should we do? Do not worry, we can bypass or unlock forgot security screen lock pattern using Google account. Please try to give several time wrong answer when our HTC DESIRE 828 ask for answer until it is locked or freezing 30 seconds. At this time we can find forgot Password / Pattern button, press this button then we can find place to type our Gmail username and password. If we can not access our Gmail account, then we have to do hard reset or master format using hardware button combination key.



How to Improve Performance HTC DESIRE 828 (DUAL) to make run more faster?

How good HTC DESIRE 828 performance? This phone comes with Octa Core processor from Mediatek. Base by some review, this phone can run with good speed, especially for HD Games because because HTC DESIRE 828 have dedicated GPU (graphic processor unit) Mali-T720MP3. But why some users have slow problems at their HTC DESIRE 828? Mostly this trouble happen because applications problems. Although HTC DESIRE 828 have 2 GB RAM, but this RAM will be insufficient if many applications run together, moreover some apps that we install from Google Play Store or offline APK files will keep run in the background to wait data update like social media, games, or chatting. This conditions also will eat our RAM resources. Therefore we have to uninstall some not use applications. If we want to make our HTC DESIRE 828 performance run faster again like new, then we have to consider doing hard reset or reformat HTC DESIRE 828 to factory default.


Is That Any Secret Code for Doing Format HTC DESIRE 828 ?

There is no secret hidden code for HTC DESIRE 828 to make it back to factory default. Do the options above to hard reset it.


How to Upgrade HTC DESIRE 828 (DUAL) to Android Marshmallow Official Update?

When the first time HTC DESIRE 828 release in the market, it use Android Lollipop as factory default OS. We will get several time firmware update to fix bugs. But we still do not have information when HTC DESIRE 828 will get Android Marshmallow upgrade. We need to wait for additional information, usually it will appear at notification bar if firmware upgrade available to download using OTA (over the air).