Tips for solving problems at HUAWEI Y5II / Y5 2 when this phone get trouble. This is Android smartphone using Lollipop version 5.1, we can use this phone for single or dual simcard GSM-GSM with 4G LTE data broadband. HUAWEI Y5II / Y5 2 have average size at 5 inches LCD screen. This www.hard-reset.org will give more information how to fix some trouble at HUAWEI Y5II / Y5 2. Do not get wrong with the name because this is the same product with HUAWIE HONOR 5 or HUAWEI HONOR PLAY 5. We can buy 3G version or 4G version depend on market release, but the 4G version is more expensive then 3G.

 

What is Advantage of HUAWEI Y5II / Y5 2 (HUAWIE HONOR 5) Specifications?

Network GSM 3G HSDPA + 4G LTE Dual simcard slot
LCD 5 inches
Processor Quad-core 1.3 GHz Cortex-A53 for 4G type
Processor Quad-core 1.3 GHz Cortex-A7 for 3G type
GPU Mali-T720MP2 or Mali-400MP2
Memory Internal 8 GB with 1 GB RAM
External Memory 32 GB
Main Camera 8 MP, f/2.0, autofocus, LED flash
Front Camera 2 MP have LED Flash
Operating System Android Lollipop version 5.1
Battery Li-Ion 2200 mAh

 

 

How to Fix or Problem Solving for Recovery HUAWEI Y5II / Y5 2 (HONOR 5) hang or not responding or malfunctions or stuck or freezing or bricked ?

HUAWEI Y5II / Y5 2 (HONOR 5) have simple user interface which known as Emotion UI 3.1. If we buy 3G version then we will have 8 GB internal memory with 1 GB RAM, and if we buy 4G version then we can have 16 GB internal memory with 2 GB RAM. We recommended to buy 4G version because it have more RAM and internal memory. We can install many interesting applications from Google Play Store like Facebook, Whatsapp, WeChat, Instagram, Line Messenger, Skype, Blackberry Messenger (BBM), SnapChat, Viber and many more. Please read users review before install new apps because sometime they may contain viruses or malware that can make HUAWEI Y5II / Y5 2 (HONOR 5) hang or stuck or bricks or frozen or bootloop logo or LCD touch screen not responsive. We have to force shutdown or force reboot or soft reset for clean temporary files and caches. After HUAWEI Y5II / Y5 2 (HONOR 5) can boot again then try to install antivirus applications to scan all applications at HUAWEI Y5II / Y5 2 (HONOR 5). If the problems still not solve, then we have to do hard reset to factory default. Please note, doing hard reset will remove all important data and photos and videos, therefore we have to backup all data before doing hard reset. Doing master format will also remove all Google account / Gmail account from HUAWEI Y5II / Y5 2 (HONOR 5).

 

How to backup data or Contact at HUAWEI Y5II / Y5 2 (HONOR 5)?

We can use microSD external card to copy or move important files using File Manager applications. If our HUAWEI Y5II / Y5 2 (HONOR 5) has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.

 

How to Force Shutdown or Force Soft Reset or Force Reboot or Force Restart HUAWEI Y5II / Y5 2 (HONOR 5) ?

When our HUAWEI Y5II / Y5 2 (HONOR 5) LCD screen not responsive in the middle of running applications or playing games, then we have to force shutdown or force soft reset or reboot. Please remove back cover case and unplug HUAWEI Y5II / Y5 2 (HONOR 5) battery. Wait about 5 seconds and put again at right positions, then press POWER button to turn it on. This process will not remove any important data, so we are safe to do anytime we want. If our HUAWEI Y5II / Y5 2 (HONOR 5) still can run but we want to remove temporary files and caches, then please turn on LCD screen, press and hold POWER button until pop-up menu appear then choose Shutdown / Power off / Reboot menu.

 

 

#Option 1, Hard Reset HUAWEI Y5II / Y5 2 with Software Menu :

  1. Make sure the battery is charge properly
  2. Turn on HUAWEI Y5II / Y5 2 smartphone
  3. Don’t forget to backup all important data
  4. Go to menu: Setting > Backup & reset > Factory Data Reset > Reset Phone 
  5. Choose Erase everything to continue and confirm you ready to do the format HUAWEI Y5II / Y5 2
  6. The HUAWEI Y5II / Y5 2 will continue the step until ready to use in clean factory default.

 

hard reset huawei y5ii / y5 2

 

#Option 2, Hard Reset HUAWEI Y5II / Y5 2 with Hardware Key Button :

  1. Please make sure the battery is not empty
  2. Turn off HUAWEI Y5II / Y5 2
  3. Press and Hold together: Power Button + Volume Up Button for several seconds
  4. Follow the menu at LCD screen to continue the hard reset HUAWEI Y5II / Y5 2, use Volume Down or Volume Up button to moving, and press Power Button to Ok or Enter or Confirm

 

#Option 3, Hard Reset HUAWEI Y5II / Y5 2 with MicroSD card Firmware Update:

  1. Make sure the battery if fully charge
  2. Turn off the HUAWEI Y5II / Y5 2
  3. Remove the MicroSD and connect to computer or PC
  4. Download firmware from computer browser http://www.huaweidevice.com.
  5. Choose the HUAWEI Y5II / Y5 2 support and download the same version of firmware or update firmware
  6. Extract the downloaded folder, and copy all folder (include folder) into main root location of MicroSD
  7. Insert again the MicroSD to HUAWEI Y5II / Y5 2
  8. Turn on Phone together with press and hold Power + Volume Up + Volume Down button until the Android logo appear
  9. Wait the process of update or reinstall the firmware will be less then 10 minutes.
  10. You can also update firmware using Updater applications at this phone.

 

How to Restore and Reinstall Clean Android Operating system / firmware at HUAWEI Y5II / Y5 2 (HONOR 5) (Reformat)?

 

When our HUAWEI Y5II / Y5 2 (HONOR 5) operating system damage or corrupt because of applications, then we have to reformat or reinstall with factory default os. First we have to know that clean factory default Android operating system operating system already saved safely inside HUAWEI Y5II / Y5 2 (HONOR 5) ROM, either we have 8 GB or 16 GB internal memory. Therefore we do not have to copy or connect with other device. Just follow simple steps to hard reset then our HUAWEI Y5II / Y5 2 (HONOR 5) operating system will reformat automatically.

 

How to Unlock or Fix or Bypass or Solutions for HUAWEI Y5II / Y5 2 (HONOR 5) forgot password code or security lock screen pattern or pin (lost password)? 

HUAWEI Y5II / Y5 2 (HONOR 5) does not have fingerprint sensor, but we can use screen lock pattern or password pin protections to secure our HUAWEI Y5II / Y5 2 (HONOR 5) important data or photos from 8 megapixel main camera. HUAWEI Y5II / Y5 2 (HONOR 5) have 2 megapixel front camera with light flash for selfie photography. The problems happen when we forgot security answer. But do not worry, because we can bypass or unlock forgot security screen lock pattern or password pin protections using Google account. Please try to give several time wrong answer continuously until our HUAWEI Y5II / Y5 2 (HONOR 5) freezing or locked 30 seconds, then we can find Forgot Password / Pattern button, press that button and we can find place to type our Gmail username and password. If we can not access our Gmail account, then we have to do hard reset HUAWEI Y5II / Y5 2 (HONOR 5) using hardware button combination key.

 

How to Improve Performance HUAWEI Y5II / Y5 2 (HONOR 5) to make run more faster?

HUAWEI Y5II / Y5 2 (HONOR 5) can run standard applications without problems because it use Quad-core 1.3 GHz clock speed processor from Mediatek. HUAWEI Y5II / Y5 2 (HONOR 5) also have dedicated GPU for playing games. But some users will get slowly problems because applications trouble. We have to know that some apps that we install from Google Play Store or offline APK files will keep run in the background to wait data update, like chatting or social media. If many of them run together then our HUAWEI Y5II / Y5 2 (HONOR 5) RAM and processor resources will insufficient and become slowly. We have to uninstall some not use applications to give more RAM. If we want to make our HUAWEI Y5II / Y5 2 (HONOR 5) performance run faster again like new, then please consider to do hard reset or master format.

 

Is That Any Secret Code for Doing Format HUAWEI Y5II / Y5 2 (HONOR 5) ?

There is no secret hidden code for HUAWEI Y5II / Y5 2 (HONOR 5) to make it back to factory default. Do the options above to hard reset it.

 

How to Upgrade HUAWEI Y5II / Y5 2 (HONOR 5) to Android Marshmallow Official Update?

The first time release in the market, HUAWEI Y5II / Y5 2 (HONOR 5) use Android Lollipop for factory default operating system. When we make this information, Huawei still not give information when they will release official Android Marshmallow for HUAWEI Y5II / Y5 2 (HONOR 5). Maybe we can find some custom ROM from other community, but we are not recommended to do that especially for standard users, because some wrong steps can make our HUAWEI Y5II / Y5 2 (HONOR 5) get trouble can can not use anymore.

 

How to Make Battery of HUAWEI Y5II / Y5 2 Stronger, Life Longer and Not Fast to Drain ?

This phone have 5 inches LCD screen, for make HUAWEI Y5II / Y5 2 can work fully one day without charge, we need more then 2000 mAh battery. HUAWEI Y5II / Y5 2 have 2200 mAh battery capacity, which can removable if we want to replace or change battery anytime we want. We can do some adjustment to make HUAWEI Y5II / Y5 2 battery work more longer, first try to adjust brightness of LCD screen as low as possible. If we always working bellow sunlight, then using automatic setting will make battery fast to drain, because the brightness setting will be set maximum automatically. We also have to disable all not use connections like Bluetooth, Wifi, and GPS, because it still use battery although we not use that connections.