Tips and tricks to fix MOTOROLA MOTO E5 and MOTOROLA MOTO E5 PLUS problems. This is low end smartphone from Motorola which give two options base by internal memory and LCD screen width. Some country known this phone as MOTOROLA MOTO E 5th Generation. The differences between MOTOROLA MOTO E5 and MOTOROLA MOTO E5 PLUS are :

  • LCD screen at MOTOROLA MOTO E5 is 5.7 inches with 18:9 aspect ratio, while MOTOROLA MOTO E5 PLUS use 6.0 inches with same 18:9 aspect ratio.
  • Internal memory at MOTOROLA MOTO E5 is 16 GB with 2 GB RAM, while MOTOROLA MOTO E5 PLUS have two options 32 GB ROM with 3 GB RAM and 16 GB ROM with 2 GB RAM.
  • Main camera at MOTOROLA MOTO E5 is 13 megapixel, while MOTOROLA MOTO E5 PLUS use 12 megapixel, but front camera at MOTOROLA MOTO E5 PLUS have two options 5 mp and 8 mp, all type have same front LED flash light.
  • Battery at MOTOROLA MOTO E5 use 4000 mAh, while MOTOROLA MOTO E5 PLUS use 5000 mAh.

This is Android Oreo smartphone, it will have several time firmware upgrade to fix some bugs or update new features inside MOTOROLA MOTO E 5th Gen. Please read more review and information about how to solve MOTOROLA MOTO E5 (PLUS) troubles at www.hard-reset.org community.

 

What is Advantage of MOTOROLA MOTO E5 (PLUS) Specifications:

GSM 3G HSDPA + 4G LTE DUAL SIMCARD
LCD 5.7 inches for MOTOROLA MOTO E5
LCD 6 inches for MOTOROLA MOTO E5 PLUS
Internal memory 16 GB with 2 GB RAM for MOTO E5 version
Internal memory 32 GB with 3 GB RAM or 16 GB with 2 GB RAM for MOTO E5 PLUS version
Main Camera Dual 13 MP, f/2.0 phase detection autofocus, LED flash MOTO E5 version
Main Camera Dual 12 MP, f/2.0 phase detection autofocus, LED flash MOTO E5 PLUS version
Front Camera 5 MP with LED flash light for selfie photography, MOTO E5 version
Front Camera 5 MP or 8 MP with LED flash light for selfie photography, MOTO E5 PLUS version
Processor Quad-core 1.4 GHz Cortex-A53
GPU Adreno 308
Operating system Android Oreo version 8.0
Battery Li-Po 4000 mAh for MOTO E5 version
Battery Li-Po 5000 mAh for MOTO E5 PLUS version

 

 

How to Fix or Problem Solving for Recovery MOTOROLA MOTO E5 (PLUS) hang or not responding or malfunctions or stuck or freezing or bricked ?

MOTOROLA MOTO E 5th Gen is design to give more options for cheap smartphone. MOTOROLA MOTO E5 (PLUS) use standard internal memory capacity with 16 GB and 2 GB RAM for minimum specifications. We have to know that some internal storage also use for operating system and factory default operating system. We still have about half capacity to install more interesting apps from Google Play Store like Whatsapp, Viber, Facebook, Skype, Instagram, Line Messenger, Snapchat, WeChat, Telegram, Blackberry Messenger (BBM). Please take some time to read some user reviews before install new or not famous applications, because some of them may contain malware or viruses that can make troubles at our MOTOROLA MOTO E5 (PLUS) like hang or bricks or hang or bootloop or frozen or LCD touch screen not responsive or LCD screen not responding with our finger touch. These kind of apps usually will not have safe information from Google which said Verified by Play Protect.

If our phone get this troubles, What do we have to do? First we have to try do soft reset or reboot or restart to remove temporary files or caches that can make some trouble at this phone. If our MOTOROLA MOTO E5 (PLUS) can boot again, then please directly download one good antivirus applications from Google Play Store like AVAST or NORTON, please choose only one we like. The antivirus will try to scan all installed applications and give recommendation setting to our phone. If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from MOTOROLA MOTO E5 (PLUS). For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.

 

How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA MOTO E5 (PLUS) ?

We have to clean temporary files and caches when some trouble start happen at our MOTOROLA MOTO E 5th Gen. Usually this troubles happen because installed applications crash or corrupt. Please press and hold POWER button until MOTOROLA MOTO E5 (PLUS) shutdown or turn off by itself. After it totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our MOTOROLA MOTO E5 (PLUS) still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.

 

 

How to backup data or Contact at MOTOROLA MOTO E5 (PLUS) ?

We can use microSD external card to copy or move important files using File Manager applications. If our MOTOROLA MOTO E5 (PLUS) has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.

 

#Option 1, Hard Reset MOTOROLA MOTO E5 (PLUS) with menu setting:

This is the option that we can do if MOTOROLA MOTO E5 (PLUS) still can access the menu setting, then try to hard reset with this step:

  1. Turn on the MOTOROLA MOTO E5 (PLUS)
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO E5 (PLUS)
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA MOTO E5 (PLUS) will do the master reset until it finish

 

hard reset motorola moto e5 / e5 plus

#Option 2, Hard Reset MOTOROLA MOTO E5 (PLUS) with hardware button key:

In some situations, the LCD of MOTOROLA MOTO E5 (PLUS) is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO E5 (PLUS) screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA MOTO E5 (PLUS) battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA MOTO E5 (PLUS)
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA MOTO E5 (PLUS) will restart from beginning again

 

 

How to Unlock or Fix or Bypass or Solutions for MOTOROLA MOTO E5 (PLUS) forgot password code or security lock screen pattern or pin (lost password)?

MOTOROLA MOTO E5 (PLUS) is cheap smartphone, but it is already have fingerprint at back side of body. We need to secure our data from unauthorized people when MOTOROLA MOTO E 5th Gen away from us or lost or stolen. After use several months, we will have many private pictures or video recording that not necessary to access by everyone. Fingerprint is not active by default, but when we start to setup this phone, question will ask to activate and register our fingerprint. Some users maybe does not like to use fingerprint for any reason, at this time we can use other alternative lock like screen lock pattern or password pin protections.The problems will be happen when we forgot security answer or can not open with finger scan, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA MOTO E5 (PLUS) use registered Google account. Please turn ON our phone, when it ask for security answer, then we can try to give several time wrong answer continuously until our MOTOROLA MOTO E5 (PLUS) freezing or locked 30 seconds, at this time we can find Forgot Password / Pattern button, press this button to unlock using Gmail account that we have already sign-in before. If we can not access our Google account, then we have to do hard reset using hardware button combination key

 

Is That Any Secret Code for Doing Format MOTOROLA MOTO E5 (PLUS) ?

There is no secret hidden code for MOTOROLA MOTO E5 (PLUS) to make it back to factory default. Do the options above to hard reset it.

 

How to Format or Erase Phone Memory at MOTOROLA MOTO E5 (PLUS) ?

There are two phone memory type at MOTOROLA MOTO E5 (PLUS), one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of MOTOROLA MOTO E5 (PLUS) as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.

 

How to Make Battery of MOTOROLA MOTO E5 (PLUS) Stronger, Life Longer and Not Fast to Drain ?

MOTOROLA MOTO E5 (PLUS) will very happy with the battery capacity, because it have 4000 mAh and 5000 mAh for PLUS version. These is big enough to run full one day without need to recharge. Some users can use MOTOROLA MOTO E5 (PLUS) battery for two days. However, we still give some tips to make battery work more longer, especially when we use to much for playing games or doing a lot of activity. Please make LCD screen brightness as low as possible. Other options are by disable all not use connections like GPS or Bluetooth or Wifi.