Tips and tricks to fix MOTOROLA MOTO G7 and MOTOROLA G7 PLUS problems. The mid end smartphone from Motorola who have 6.2 inches LCD screen with and have two options of simcard slots, either single or dual simcard slot, all of them use nano sim. The first operating system which is release for this phone use Android Pie 9.0. This is full screen smartphone use small notch at the top of the screen for front camera location.


What are the Differences Between MOTOROLA MOTO G7 vs MOTOROLA G7 PLUS?

Almost all specifications are same expect processor. At PLUS version have more better processor type although it is not significant improvement.  At MOTOROLA MOTO G7 use Qualcomm SDM632 Snapdragon 632 with dedicated GPU Adreno 506 while at MOTOROLA MOTO G7 PLUS use Qualcomm SDM636 Snapdragon 636  with dedicated GPU Adreno 509.

Camera also improve at PLUS version use front single camera 12 megapixel and rear camera use dual camera 16 megapixel + 5 megapixel, while NON PLUS version only have front camera 8 megapixel and rear camera use dual camera 16 megapixel + 5 megapixel.

Although both version use same battery capacity, but MOTOROLA MOTO G7 PLUS use better fast charging 27W or we can said this phone use Quick Charge version 4. While NON PLUS version (MOTOROLA MOTO G7 also have Quick Charge but use version 3 which have 15W.


What is Advantage of MOTOROLA MOTO G7 (G7 PLUS) Specifications:

LCD 6.2 inches with 19:9 aspect ratio with airdrop notch
Internal memory 64 GB with 4 GB RAM
Main Camera Dual 12 MP, f/1.8 + 5 MP for MOTOROLA MOTO G7 version
Main Camera Dual 16 MP, f/1.8 + 5 MP for MOTOROLA MOTO G7 PLUS version
Main Camera Features Phase Detection Autofocus, LED flash
Front Camera 8 MP for selfie photography (MOTOROLA MOTO G7)
Front Camera 12 MP for selfie photography (MOTOROLA MOTO G7 PLUS)
Processor Octa-core 1.8 GHz Kryo 250 Gold & 1.8 GHz Kryo 250 Silver
Processor Octa-core 1.8 GHz Kryo 260 for G7 PLUS version
GPU Adreno 506
GPU Adreno 509 for G7 PLUS version
Operating system Android Pie version 9.0
Battery Li-Ion 3000 mAh


How to Fix or Problem Solving for Recovery MOTOROLA MOTO G7 (G7 PLUS) hang or not responding or malfunctions or stuck or freezing or bricked ?

Both version have same 64 GB with 4 GB RAM. For middled end smartphone, MOTOROLA MOTO G7 (G7 PLUS) have sufficient storage and RAM as well. RAM is important to run multitasking applications, while internal memory is use for keep all installed applications. If we need more storage for save our photos videos, then we can use additional storage MicroSD external memory card maximum 1000 GB. Do not worry, we still can use smaller MicroSD capacity. With 64 GB internal memory, we can install many applications from Google Play Store like WeChat, Skype, Facebook, Instagram, Line Messenger, Telegram, Whatsapp, Viber, Snapchat, and some other more. But please remember, that some applications especially new or not famous one inside Google Play Store may contain viruses or malware that can make troubles if installed at our phone, it can make our MOTOROLA MOTO G7 (G7 PLUS) become hang or stuck or bricks or frozen or LCD touch screen not responding. Usually these bad applications will not get Verified by Play Protect notification.

Do not worry when we get this troubles, because we still can try to force soft reset or reboot for remove temporary files and caches from MOTOROLA MOTO G7 (G7 PLUS). When our phone can start or boot again, then we suggest to install one good Antivirus application like AVAST which is free to install from Google Play Store, it will scan all installed apps and give recommendation setting. If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from MOTOROLA MOTO G7 (G7 PLUS). For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.


How To Choose Safe Antivirus For Our Android All Version



How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA MOTO G7 (G7 PLUS) ?

With 4 GB RAM, this phone should run without any troubles for run many applications, but some of them may crash or corrupt that make our MOTOROLA MOTO G7 (G7 PLUS) become not normal or hang or LCD touch screen not responsive with any finger touch. We need to remove temporary files or caches inside this phone. Please press and hold POWER button until MOTOROLA MOTO G7 (G7 PLUS) shutdown or turn off by itself. After it totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our MOTOROLA MOTO G7 (G7 PLUS) still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.


How to backup data or Contact at MOTOROLA MOTO G7 (G7 PLUS) ?

We can use microSD external card to copy or move important files using File Manager applications. If our MOTOROLA MOTO G7 (G7 PLUS) has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


#Option 1, Hard Reset MOTOROLA MOTO G7 (G7 PLUS) with menu setting:

This is the option that we can do if MOTOROLA MOTO G7 (G7 PLUS) still can access the menu setting, then try to hard reset with this step:

  1. Turn on the MOTOROLA MOTO G7 (G7 PLUS)
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO G7 (G7 PLUS)
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA MOTO G7 (G7 PLUS) will do the master reset until it finish


hard reset motorola moto g7 & moto g7 plus


#Option 2, Hard Reset MOTOROLA MOTO G7 (G7 PLUS) with hardware button key:

In some situations, the LCD of MOTOROLA MOTO G7 (G7 PLUS) is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO G7 (G7 PLUS) screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA MOTO G7 (G7 PLUS) battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA MOTO G7 (G7 PLUS)
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA MOTO G7 (G7 PLUS) will restart from beginning again


How to Unlock or Fix or Bypass or Solutions for MOTOROLA MOTO G7 (G7 PLUS) forgot password code or security lock screen pattern or pin (lost password)?

With dual camera for Bokeh effect using main rear camera, we will have many private pictures or videos. Please secure all files inside MOTOROLA MOTO G7 (G7 PLUS) when this phone away from us or lost or stolen. We can use fingerprint which is asked when the first time activate this phone. We have to register our fingerprint several time to make it recognize for unlock. The secondary protections also will ask for backup, we can choose screen lock pattern or password pin protections. The problems will be happen when we forgot security answer or can not open with fingerprint scan, what should we do?

Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at MOTOROLA MOTO G7 (G7 PLUS) use registered Google account. All new Motorola smartphone already use latest Android version with FRP (Factory Reset Protection) for give more security protections when our phone lost and can not reset without password. If we need to force hard reset using hardware button combination key, then previous same Google account username and password will be ask after finish reformat to make sure this phone belong to us. Therefore we have to always remember carefully our Google / Gmail username and password.


Is That Any Secret Code for Doing Format MOTOROLA MOTO G7 (G7 PLUS) ?

There is no secret hidden code for MOTOROLA MOTO G7 (G7 PLUS) to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at MOTOROLA MOTO G7 (G7 PLUS) ?

There are two phone memory type at MOTOROLA MOTO G7 (G7 PLUS), one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of MOTOROLA MOTO G7 (G7 PLUS) as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.


How to Make Battery of MOTOROLA MOTO G7 (G7 PLUS) Stronger, Life Longer and Not Fast to Drain ?

Either MOTOROLA MOTO G7 or MOTO G7 PLUS use same battery 3000 mAh capacity. Maybe this is not so big for 6.2 inches smartphone, but thank you for using fast charging. MOTOROLA MOTO G7 PLUS version use newer version of Quick Charger 4, while non PLUS version use Quick Charger 3 but both will give faster recharging time. If we want to make MOTOROLA MOTO G7 (G7 PLUS) battery work more longer for watch movie or playing games, then we suggest to do some adjustment like make LCD screen brightness as low as possible and disable all not use connections like GPS or NFC or Bluetooth or Wifi. If some apps want to tag our location, then please try to use GPS battery saving mode from menu Setting > Location.