Tips and tricks to solve problems at MOTOROLA MOTO M. This phone have 5.5 inches LCD screen with dual simcard slot. The screen resolutions is Full HD to make us can view almost all video format from streaming or offline movie files. The screen type use Super AMOLED for better color view. Find more review information and how to fix MOTOROLA MOTO M trouble at www.hard-reset.org community.

 

What is Advantage of MOTOROLA MOTO M Specifications:

GSM 3G HSDPA + 4G LTE DUAL SIMCARD
LCD 5.5 inches using Super AMOLED
Internal memory 32 GB
RAM 4 GB
Main Camera 16 MP, f/2.0, phase detection autofocus, LED flash
Front Camera 8 MP with 1/4″ sensor size for video conference and selfie photography
Processor Octa-core 2.2 GHz Cortex-A53 & 1.0 GHz Cortex-A53
GPU Mali-T860MP2
Operating system Android Marshmallow version 6.0.1
Battery Li-Po 3050 mAh

 

 

How to Fix or Problem Solving for Recovery MOTOROLA MOTO M hang or not responding or malfunctions or stuck or freezing or bricked ?

We can choose to buy 32 GB or 64 GB internal memory at MOTOROLA MOTO M. The price of 64 GB is more expensive because it have bigger RAM as well at 4 GB RAM, while MOTOROLA MOTO M with 32 GB Internal memory only have 3 GB RAM. We can choose to install many applications from Google Play Store like Facebook, Instagram, WeChat, Whatsapp, Line Messenger, Skype, Viber, Snapchat, Blackberry Messenger (BBM) and many more. Please note that some new applications or not famous apps may contain viruses or malware that can make our MOTOROLA MOTO M hang or stuck or bricks or frozen or LCD touch screen not responsive or not responding. If we get this problems, we have to reboot or soft reset our phone for cleaning temporary files and caches. After our MOTOROLA MOTO M can boot and start again, then please try to install one good antivirus like NORTON or AVAST, this apps will scan all installed applications. If antivirus application get suspected things, then it will give warning and steps to fix that issue. If the problems still happen, then we have to do hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset also remove all Google account from MOTOROLA MOTO M.

 

How to Force Shutdown or Force Soft Reset or Reboot or Restart MOTOROLA MOTO M ?

MOTOROLA MOTO M should run normally when nothing happen, but when it get troubles that this phone will work slowly or hang or LCD touch screen not responsive with our finger touch. What should we do? We have to try force soft reset or reboot to clean temporary files and restart all running applications. Please press and hold POWER button until MOTOROLA MOTO M shutdown or turn off by itself. This process will not remove any important data, therefore we can do this process anytime we want. If our MOTOROLA MOTO M still can boot normally, but we want to clear temporary files and caches then we can press and hold POWER button until pop-up menu appear, then choose Shutdown / Power off / Reboot menu.

 

How to backup data or Contact at MOTOROLA MOTO M?

We can use microSD external card to copy or move important files using File Manager applications. If our MOTOROLA MOTO M has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.

 

MOTOROLA MOTO M does not have dedicated microSD external memory card slot, therefore when we want to use microSD external card, then we have to use simcard slot number 2. At this time we only can use one simcard network provider which use simcard slot 1.

 

#Option 1, Hard Reset MOTOROLA MOTO M with menu setting:

This is the option that we can do if MOTOROLA MOTO M still can access the menu setting, then try to hard reset with this step:

  1. Turn on the MOTOROLA MOTO M
  2. Please make sure the battery is not empty or charge the until battery full
  3. Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO M
  4. Go to Menu Setting > Backup & reset > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The MOTOROLA MOTO M will do the master reset until it finish

 

 

hard reset motorola moto m

#Option 2, Hard Reset MOTOROLA MOTO M with hardware button key:

In some situations, the LCD of MOTOROLA MOTO M is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO M screen, in this situations, please try to hard reset with hardware key by this steps:

  1. Make sure you have fully charge the MOTOROLA MOTO M battery (more than 50% or 100% is recommended)
  2. Backup all important data as you can, because all data will be erased
  3. Power off the MOTOROLA MOTO M
  4. First Press Volume Down button about 2 until 3 seconds
  5. Continue with press and release Power Button
  6. If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
  7. Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
  8. In the step at no.7 success, we will see Motorola Logo with exclamation mark
  9. Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds)  continue directly with press Power Button (in some phone, you can skip this steps and continue to next steps)
  10. We will see Menu at LCD screen
  11. Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
  12. After finish formatting or hard reset, the MOTOROLA MOTO M will restart from beginning again

 

 

How to Restore and Reinstall Clean Android Operating system / firmware at MOTOROLA MOTO M (Reformat) ?

What is factory default Android operating system version of MOTOROLA MOTO M? This phone use Android Marshmallow version 6.0.1. The operating system is ready to use from beginning. We just need to activate Google account to make this phone able to install applications from Google Play Store. But we have to know that some applications can become crash and make MOTOROLA MOTO M operating system damage or corrupt that make this phone work not normal. We have to reinstall or reformat with factory default official operating system. First we have to know, that clean factory default Android operating system already saved safely inside MOTOROLA MOTO M ROM or internal memory. Therefore we do not need to copy or connect with other device when we want to reinstall the OS. Just follow simple steps to hard reset above, then clean factory default Android operating system will be reinstall automatically at MOTOROLA MOTO M.

 

How to Unlock or Fix or Bypass or Solutions for MOTOROLA MOTO M forgot password code or security lock screen pattern or pin (lost password)?

There are several options to protect our important data inside MOTOROLA MOTO M. Because almost all users may have private and confidential data or pictures or movies inside this phone. Moreover 16 megapixel main camera at MOTOROLA MOTO M will give good quality pictures for documentations. We can activate fingerprint sensor from menu setting and together with secondary protections like pattern lock or password pin protections. These screen lock can secure our important data when MOTOROLA MOTO M away from us or lost or stolen. The problems happen when we can not access or can not open MOTOROLA MOTO M screen locked phone. What should we do? Do not worry, because we can bypass or unlock forgot security screen lock pattern or password pin protections using Google account. Please turn ON this phone, when screen ask for security answer, we have to try give several time wrong answer continuously until our MOTOROLA MOTO M locked or freezing about 30 seconds, at this time we can find Forgot Password / Pattern button. Press this button to type our Gmail username and password that we have already signed in before. If we can not access our Gmail account, then we have to do hard reset using hardware button combination key.

 

How to Improve Performance MOTOROLA MOTO M to make run more faster?

MOTOROLA MOTO M is cheaper because they use Mediatek Helio P10 or Helio P15 processor with Octa-core 1.95 GHz Cortex-A53 or Octa-core 2.2 GHz Cortex-A53 which is fast for running almost all applications. If we are heavy gamer then dedicated GPU (graphic processor unit) Mali-T860MP2 can make this phone work without lag. But why some users get slowly trouble at MOTOROLA MOTO M? Usually because applications trouble. We have to know that some applications that we install from Google Play Store will keep run in the background to wait data update, like social media or chatting or games. If many of that applications run together, then our MOTOROLA MOTO M RAM and processor resources will become insufficient and make this phone run slowly. Although this phone have 3 GB or 4 GB RAM, but some bad applications or too many applications can make MOTOROLA MOTO M RAM and processor resources become insufficient. We have to uninstall some not use applications. If we want to make our MOTOROLA MOTO M run faster again like new, then please consider to do hard reset or master format.

 

Is That Any Secret Code for Doing Format MOTOROLA MOTO M ?

There is no secret hidden code for MOTOROLA MOTO M to make it back to factory default. Do the options above to hard reset it.

 

How to Format or Erase Phone Memory at MOTOROLA MOTO M ?

There are two phone memory type at MOTOROLA MOTO M, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of MOTOROLA MOTO M as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.

 

How to Make Battery of MOTOROLA MOTO M Stronger, Life Longer and Not Fast to Drain ?

Having 5.5 inches LCD screen smartphone with dual simcard slot active together can make 3050 mAh battery capacity is not enough to run fully one day without recharge. If we are heavy users, this capacity will only work for several hours, therefore we have to do some adjustment to make MOTOROLA MOTO M battery more stronger to run longer. First we have to adjust LCD screen as low as possible. Usually we can use Auto brightness, but we also can disable auto brightness and set brightness lever as low as possible depend on situations. Next steps that we have to do to safe MOTOROLA MOTO M battery life are disable all not use connections like GPS or Wifi or Bluetooth. We can turn off or turn on easily when we want to use that connections from menu Setting or shortcut. Some applications will need to use GPS connections, please use battery saving GPS from menu Setting > Location > Battery saving (turn off High accuracy).

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