Tips and tricks to fix SONY XPERIA XZS troubles. This phone have 5.2 inches LCD screen width using Bravia Engine Triluminos Display technology to give more vivid and detail color at video or photos or some other applications. There are single or dual simcard slot GSM. For Dual simcard slot, we call it by SONY XPERIA XZS DUAL. Like some other premium smartphone, SONY XPERIA XZS (G8231 / G8232) have capabilities to use in the water because it have IP68 certified. What does it mean, we can bring this water in the water about 1.5 meter deep for about 30 minutes. Find how to solve problems at community.


Advantage of SONY XPERIA XZ PREMIUM / DUAL (G8141 / G8142) Specifications:

Network GSM 3G HSDPA or with 4G LTE
LCD Screen 5.2 inches with Bravia Engine
IPS touch screen LCD screen
Internal memory 32 GB or 64 GB
External memory microSD, up to 256 GB
Main Camera 19 MP, f/2.0, 25mm, EIS (gyro), predictive phase detection and laser autofocus, LED flash
Front Camera 13 MP, f/2.0 for video conference and selfie photography
Processor Quad-core 2.15 GHz Kryo & 1.6 GHz Kryo
GPU Adreno 530
Operating system Android Nougat version 7.0
Battery Li-Ion 2900 mAh



#Option 1, Hard Reset SONY XPERIA XZS / DUAL (G8231 / G8232) with Software Menu:

  1. Make sure the battery is charge properly
  2. Turn on SONY XPERIA XZS (G8231 / G8232) smartphone
  3. Don’t forget to backup all important data
  4. Go to menu: Setting > Backup & reset > Factory Data Reset > Reset Phone 
  5. Choose Erase everything to continue and confirm you ready to do the format SONY XPERIA XZS (G8231 / G8232)
  6. The SONY XPERIA XZS (G8231 / G8232) will continue the step until ready to use in clean factory default.


#Option 2, Hard Reset SONY XPERIA XZS / DUAL (G8231 / G8232) with Flashtool applications:

  1. Flashtool in the applications from Sony can be download from Sony website.
  2. Flashtool software need to  installed in our computer and ready with USB data cable
  3. Make sure SONY XPERIA XZS (G8231 / G8232) battery is charge properly or full charge
  4. Power off SONY XPERIA XZS (G8231 / G8232)
  5. Boot SONY XPERIA XZS (G8231 / G8232) to flashmode with using: Volume Down Button and connect to USB cable at No.1 above
  6. Follow the menu at our computer display, it is easy to understand the steps.


hard reset sony xperia xzs

#Option 3, Hard Reset SONY XPERIA XZS (G8231 / G8232) with Hardware Key Button:

  1. Make sure the battery fully charge
  2. Do not forget to backup all important data
  3. Turn off the SONY XPERIA XZS (G8231 / G8232)
  4. Press and Hold together: Power Button + Volume Up Button for several seconds
  5. Follow the menu at LCD screen to continue the hard reset SONY XPERIA XZS (G8231 / G8232)


#Option 4, Hard Reset SONY XPERIA XZS (G8231 / G8232) with PC Companion Software from Computer (software repair)


  1. Please Make Sure the Battery not Empty
  2. PC Companion is default applications for Sony Smartphone which can be download from Sony Website
  3. After install at our computer, open PC Companion Applications
  4. Before connect to phone, please choose Phone Update and follow several step at PC Companion
  5. At some menu, PC Companion will tell us how to connect the phone with PC Companion using USB cable and press the Volume Down button
  6. Finish the PC Companion step and until it doing Factory Reset to SONY XPERIA XZS (G8231 / G8232) to factory default Android operating system.


How to Make Battery of SONY XPERIA XZS (G8231 / G8232) Stronger, Life Longer and Not Fast to Drain ?

The Android smartphone which have 5.2 inches will need more power especially when LCD screen turn on. SONY XPERIA XZS (G8231 / G8232) have 2900 mAh battery capacity which is enough to run for standard activity. But when we are heavy users which have a lot of group chat or watch full movie or playing games for several hours, then SONY XPERIA XZS (G8231 / G8232) battery will not enough. What should we do to make SONY XPERIA XZS (G8231 / G8232) battery lasting longer or not empty faster? We have to do some adjustment. First we have to make LCD screen brightness as low as possible, because LCD use a lot of battery power when active with bright light.