Tips and tricks to fix VIVO IQOO U5 problems. This is Android 12 smartphone with 5G broadband connections. It is work with dual simcard that can standby together. the user interface use Origin OS Ocean. This phone powered by Qualcomm SM6375 Snapdragon 695 5G processor with Adreno 619 dedicated GPU (graphic processor unit) for graphic rendering.

The screen size is 6.58 inches with high refresh rate 10Hz and HD resolutions at 1080 x 2408 pixels. We can find small notch drop at top screen for 8 megapixel front camera. We will give more solutions and information about how to solve troubles of VIVO IQOO U5 at community.


What is Advantage of VIVO IQOO U5 Specifications and Features:

  • 4G LTE + 5G LTE
  • LCD 6.58 inches FHD
  • Internal memory 128 GB
  • RAM 4 GB or 6 GB
  • Main Camera Dual 50 MP f/1.8 + 2 MP f/2.4
  • Main Camera features phase detection autofocus, LED flash
  • Front camera 8 MP for selfie photography and video
  • Processor Octa-core 2×2.2 GHz Kryo 660 Gold & 6×1.7 GHz Kryo 660 Silver
  • GPU Adreno 619
  • Operating system Android 12
  • Battery Li-Po 5000 mAh



How to Fix or Problem Solving for Recovery VIVO IQOO U5 hang or not responding or malfunctions or stuck or freezing or bricked ?

VIVO IQOO U5 is new alternative for Android 12 operating system. It has mid-end processor Qualcomm SM6375 Snapdragon 695 5G and Adreno 619 GPU for support playing games and applications that we can download from Google Play Store. We suggest to read many user reviews before install any apps, especially new or not famous apps. Why?

Because some developers create bad apps or games, but they may contain viruses or malware that can make troubles if installed on our VIVO IQOO U5 such as hang or become slowly or lagging or stuck or bricks or LCD touch screen not responding. This bad applications will not get Verified by Play Protect information when we are on downloading process.

How to fix this problems? We have to clean temporary files and caches from phone storage by performing soft reset or reboot or restart. When our phone finish restart, then please install recommended antivirus like NORTON or AVAST. This antivirus will scan all installed applications and give safe Setting recommendation options inside VIVO IQOO U5.

When this phone still get same problems, we need to do hard reset or master format to make it back to factory default. This process will remove all installed applications and data. Hard reset will erase or remove all Google account from this phone. We suggest only install recommended apps and do not install any unknown APK files.


How to Force Shutdown or Force Soft Reset or Reboot or Restart VIVO IQOO U5 ?

VIVO IQOO U5 has 4GB or 6 GB RAM for multitasking. Bigger is better. However, the installed applications may crash or corrupt, that can make VIVO IQOO U5 get some troubles like become hang or LCD touch screen not responsive. We need to do soft reset or reboot to clean up temporary files and caches.


Please Press and Hold Power Button for several seconds until this phone turn off by itself. Then we can try to turn it on again. Usually this phone will work normally after restart.

We can force to clean temporary files and caches when this phone still work properly. How to do that? Press and hold Power Button until pop-up menu appear, then choose Reboot / Shutdown / Power Off menu.


How to backup data or Contact at VIVO IQOO U5 ?

MicroSD / MicroSDXC can be use for backup all important data, photos videos from internal memory. Please choose all important file using Android file manager, copy from internal memory and paste to external memory all important files.

This phone can be connected with USB OTG for connect with flash drive. After the flash disk connected, then we can choose all important file using Android file manager, copy from internal memory and paste to external flash drive.

We can use USB data cable for backup all data to PC using File Manager at computer. If our VIVO IQOO U5 has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset VIVO IQOO U5 with software menu


  1. Turn on the VIVO IQOO U5
  2. It is very important to make sure battery capacity more then 50% or better fully charge
  3. If we still can access file manager or other applications, the please backup all data or photos/videos at VIVO IQOO U5 because all data and applications will be erase or delete
  4. Go to Menu :  Setting > More Setting > Backup and Reset > Erase all data
  5. Give check-mark : Erase Phone Storage if we want to clean / wipe all data
  6. Choose : Erase everything
  7. The VIVO IQOO U5 will do the hard reset or master format to factory default process.


hard reset vivo IQOO U5

#Option 2, Hard Reset VIVO IQOO U5 with Hardware Button Key to Recovery Mode

  1. Turn Off VIVO IQOO U5
  2. It is very important to make sure the battery is fully charge
  3. Press and hold POWER BUTTON + VOLUME UP BUTTON key until Fastboot menu appear
  4. Release all POWER BUTTON & VOLUME UP Button
  5. Choose Recovery Mode using VOLUME BUTTON and Press POWER BUTTON for Ok.
  6. Choose Clear Data button, and continue choose Clear all data and wait until wiping data finish
  7. At some version you can try to choose Wipe Data or Clear Data option by tap the menu or using VOLUME BUTTON to go up and down at menu and press POWER Button to Ok or Confirm or Choose. It will wipe all data to finish the Hard Reset or Master Format Steps
  8. Wait until the Use VIVO IQOO U5 finish the process and the phone will start again like new


How to Unlock or Fix or Bypass or Solutions for VIVO IQOO U5 forgot password code or security lock screen pattern or pin (lost password)?

We will have many confidential data and photos videos that shoot wtih dual camera 50 megapixel for wide and 2 megapixel for macro. We need to secure all data inside VIVO IQOO U5 to prevent access by unauthorized people, especially when this phone lost or away from us or stolen.

We can use fingerprint or face detection. We need to choose secondary protection like pin or password or screen lock pattern. Why? Because when VIVO IQOO U5 reboot or restart, the fingerprint or face detection can not work. We have to unlock using secondary protection. However, the problems will start happen when we can not unlock this phone or forgot security answer or pattern or fingerprint sensor can not open with our finger hand. What should we do?

We have to force hard reset or reformat VIVO IQOO U5 when we forgot security protections. Please use #option 2 above to do hard reset using hardware button combination key.

VIVO IQOO U5 use latest Android version that already have FRP (factory reset protection) feature. This is important to protect our phone when lost. We have to confirm the ownership by verified using previous Google account username and password when we re-setup again like new.


Is That Any Secret Code for Doing Format VIVO IQOO U5 ?

There is no secret hidden code for VIVO IQOO U5 to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at VIVO IQOO U5 ?

If we want to remove or erase all data inside VIVO IQOO U5 storage, the easiest way is by performing hard reset whether using #option 1 or #option 2 above. When we do #option 1 process, we need to choose check box options to Erase Internal SD / Internal Storage data.


How to Make Battery of VIVO IQOO U5 Stronger, Life Longer and Not Fast to Drain?

VIVO IQOO U5 (V2165A) use big battery capacity with 5000 mAh. It has fast charging 18W when using with proper power adapter. Many users can use this phone more then one day. However, if we want to make the battery work more longer, please do some adjustment.

When we want to use this phone for watching movie or playing games for several hours continuously, we suggest to reduce the LCD screen as low as possible, because it will reduce the battery usage. We also have to turn off all not use connections like GPS or Wifi or Bluetooth. NFC is not installed on VIVO IQOO U5.



  • How to Hard Reset Vivo Camera and Music ?

    They are different procedures, but we will try to give one by one. To Reset VIVO camera setting, we have to open Main Camera Applications, then find menu Setting or Icon Setting, and find Restore Default Setting. For reset music, actually it is depend on what kind of apps to hear the music.

  • How To Remove or Bypass Forgotten Pattern or Password or Passcode at VIVO IQOO U5 (Reformat Without Password) ?

    We always recommended to give security for anyone for secure data, but the problems comes when you can not unlock this phone. Please try to do hard reset using hardware button combination key like steps at #option 2 above. This process will reformat your VIVO IQOO U5 operating system to factory default for remove security password or pattern protection. After finish hard reset, you should try to make sure this phone is belong to you by sign-in with Previous Google Account account for security protections.