Tips and tricks to fix VIVO S12 PRO problems. This is 5G smartphone that powered by MediaTek MT6893 Dimensity 1200 5G processor with dedicated GPU (graphic processor unit) Mali-G77 MC9 for fast graphic rendering. The operating system use Android 11 with Origin OS Ocean Vivo user interface. It can work with dual simcard slot for different network number standby together.

The screen use AMOLED 6.56 inches 1080 x 2400 pixels resolution with 90Hz refresh rate. It has dual front camera 50 megapixel for wide + 8 megapixel for 105 degree ultrawide for group selfie photos. We will give more solutions and information about how to solve VIVO S12 PRO troubles at community.


What is Advantage of VIVO S12 PRO Specifications and Features:

  • 4G LTE + 5G LTE
  • LCD 6.56 inches FHD
  • Internal memory 128 GB with 8 GB RAM
  • Internal memory 256 GB with 8 GB or 12 GB RAM
  • Main Camera Triple 108 MP f/1.9 + 8 MP f/2.2 + 2 MP f/2.4
  • Main Camera features phase detection autofocus, LED flash
  • Front camera dual 50 MP + 8 MP for selfie photography and video
  • Processor Octa-core 1×3.0 GHz Cortex-A78 & 3×2.6 GHz Cortex-A78 & 4×2.0 GHz Cortex-A55
  • GPU Mali-G77 MC9
  • Operating system Android 11
  • Battery Li-Po 4300 mAh



How to Fix or Problem Solving for Recovery VIVO S12 PRO hang or not responding or malfunctions or stuck or freezing or bricked ?

VIVO S12 PRO is high-end smartphone with big internal storage 128 Gb or 256 GB options. There are no external memory slot for MicroSD card. It has fast MediaTek MT6893 Dimensity 1200 5G processor with Mali-G77 MC9 for support HD games and heavy applications that downloaded from Google Play Store.

We have to read many user reviews before install new or not famous apps, because some of them may contain viruses or malware or threat that can make troubles if installed on our VIVO S12 PRO such as become stuck or slowly or lagging or hang or bricks or LCD touch screen not responding. This bad applications will not get Verified by Play Protect information when we are on downloading process.

How to fix this problems? We have to clean temporary files and caches from phone storage by performing soft reset or reboot or restart. When our phone finish restart, then please install recommended antivirus like NORTON or AVAST. This antivirus will scan all installed applications and give safe Setting recommendation options inside VIVO S12 PRO.

When this phone still get same problems, we need to do hard reset or master format to make it back to factory default. This process will remove all installed applications and data. Hard reset will erase or remove all Google account from this phone. We suggest only install recommended apps and do not install any unknown APK files.


How to Force Shutdown or Force Soft Reset or Reboot or Restart VIVO S12 PRO ?

We can use VIVO S12 PRO with 8 GB or 12 GB RAM. RAM is very important for multitasking performance. With this big, we can run many applications without problems. However, the installed applications may crash or corrupt, that can make VIVO S12 PRO get some troubles like become hang or LCD touch screen not responsive. We need to do soft reset or reboot to clean up temporary files and caches.


Please Press and Hold Power Button for several seconds until this phone turn off by itself. Then we can try to turn it on again. Usually this phone will work normally after restart.

We can force to clean temporary files and caches when this phone still work properly. How to do that? Press and hold Power Button until pop-up menu appear, then choose Reboot / Shutdown / Power Off menu.


How to backup data or Contact at VIVO S12 PRO ?

We can not use MicroSD / MicroSDXC for backup destinations, because VIVO S12 PRO does not have external memory slot. But there are some other options to backup like using USB OTG for connect with flash drive. After the flash disk connected, then we can choose all important file using Android file manager, copy from internal memory and paste to external flash drive.

We can use USB data cable for backup all data to PC using File Manager at computer. If our VIVO S12 PRO has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.


Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset VIVO S12 PRO with software menu

  1. Turn on the VIVO S12 PRO
  2. It is very important to make sure battery capacity more then 50% or better fully charge
  3. If we still can access file manager or other applications, the please backup all data or photos/videos at VIVO S12 PRO because all data and applications will be erase or delete
  4. Go to Menu :  Setting > More Setting > Backup and Reset > Erase all data
  5. Give check-mark : Erase Phone Storage if we want to clean / wipe all data
  6. Choose : Erase everything
  7. The VIVO S12 PRO will do the hard reset or master format to factory default process.



hard reset vivo s12 pro

#Option 2, Hard Reset VIVO S12 PRO with Hardware Button Key to Recovery Mode

  1. Turn Off VIVO S12 PRO
  2. It is very important to make sure the battery is fully charge
  3. Press and hold POWER BUTTON + VOLUME UP BUTTON key until Fastboot menu appear
  4. Release all POWER BUTTON & VOLUME UP Button
  5. Choose Recovery Mode using VOLUME BUTTON and Press POWER BUTTON for Ok.
  6. Choose Clear Data button, and continue choose Clear all data and wait until wiping data finish
  7. At some version you can try to choose Wipe Data or Clear Data option by tap the menu or using VOLUME BUTTON to go up and down at menu and press POWER Button to Ok or Confirm or Choose. It will wipe all data to finish the Hard Reset or Master Format Steps
  8. Wait until the Use VIVO S12 PRO finish the process and the phone will start again like new


How to Unlock or Fix or Bypass or Solutions for VIVO S12 PRO forgot password code or security lock screen pattern or pin (lost password)?

Camera is very important for Android users. VIVO S12 PRO has triple rear cameras with 108 megapixel for wide + 8 megapixel for 120 degree ultrawide + 2 megapixel for macro. All photos and videos are saved inside internal storage. Please note, have to make sure all media files, data and installed applications are secure from unauthorized users when VIVO S12 PRO lost or away from us or stolen.

Fingerprint is located under display. Please do not use any 3th party additional screen protections, because it can make unresponsive in-display fingerprint sensor. We also can use front camera for facial recognizing.

Please choose secondary protections for backup, because after VIVO S12 PRO reboot or restart, the fingerprint or face detection will not work. We have to unlock using secondary protection. However, the problems will start happen when we can not unlock this phone or forgot security answer or pattern or fingerprint sensor can not open with our finger hand. What should we do?

We have to force hard reset or reformat VIVO S12 PRO when we forgot security protections. Please use #option 2 above to do hard reset using hardware button combination key.

VIVO S12 PRO use latest Android version that already have FRP (factory reset protection) feature. This is important to protect our phone when lost. We have to confirm the ownership by verified using previous Google account username and password when we re-setup again like new.


Is That Any Secret Code for Doing Format VIVO S12 PRO ?

There is no secret hidden code for VIVO S12 PRO to make it back to factory default. Do the options above to hard reset it.


How to Format or Erase Phone Memory at VIVO S12 PRO ?

If we want to remove or erase all data inside VIVO S12 PRO storage, the easiest way is by performing hard reset whether using #option 1 or #option 2 above. When we do #option 1 process, we need to choose check box options to Erase Internal SD / Internal Storage data.


How to Make Battery of VIVO S12 PRO Stronger, Life Longer and Not Fast to Drain?

VIVO S12 PRO (V2163A) has 4300 mAh non removable battery. It has fast charging 44W. Many users can use this phone full one day for doing standard activity. If we want to use it more longer, such as watching movie or playing games, then please do some adjustment like make LCD screen brightness as low as possible and disable all not use connections like NFC or GPS or Bluetooth or Wifi.


More FAQ of VIVO S12 PRO:

  • How to Hard Reset Vivo Camera and Music ?

    They are different procedures, but we will try to give one by one. To Reset VIVO camera setting, we have to open Main Camera Applications, then find menu Setting or Icon Setting, and find Restore Default Setting. For reset music, actually it is depend on what kind of apps to hear the music.

  • How To Remove or Bypass Forgotten Pattern or Password or Passcode at VIVO S12 PRO (Reformat Without Password) ?

    We always recommended to give security for anyone for secure data, but the problems comes when you can not unlock this phone. Please try to do hard reset using hardware button combination key like steps at #option 2 above. This process will reformat your VIVO S12 PRO operating system to factory default for remove security password or pattern protection. After finish hard reset, you should try to make sure this phone is belong to you by sign-in with Previous Google Account account for security protections.