Tips and tricks to fix SAMSUNG GALAXY A13 (SM-A137) problems. This phone release at July 2022 without 5G connections, but don’t worry, because we still can use 4G LTE for broadband Internet access. The screen size is 6.6 inches with Full HD+ resolutions.

When the first time open from the box, the Android 12 is ready to use. We just need to sign-in with Google account or Samsung account. If we do not one of them, then we also can sign-up with this phone. The user interface use One UI 4.1. We will give more solutions and information review about how to solve troubles of SAMSUNG GALAXY A13 (SM-A137) at community.


What are Advantages of SAMSUNG GALAXY A13 (SM-A137) Specifications and Features:

  • GSM 3G HSDPA with 4G LTE, Dual Simcard
  • LCD 6.6 inches
  • Internal memory 64 GB or 64 GB or 128 GB
  • RAM 3 GB or 4 GB
  • Main Camera Quad 50 MP f/1.8 + 5 MP f/2.2 + 2 MP f/2.4 + 2 MP f/2.4
  • Main Camera Features autofocus, LED flash
  • Front Camera 8 MP for video conference & selfie photography
  • Processor Octa-core 2×2.0 GHz Cortex-A75 & 6×1.8 GHz Cortex-A55
  • GPU Mali-G52 MC2
  • Operating system Android 12
  • Battery Li-Ion 5000 mAh



How to Fix or Problem Solving for Recovery SAMSUNG GALAXY A13 (SM-A137) hang or not responding or malfunctions or stuck or freezing or bricked ?

This phone work with Mediatek processor with three options of internal storage. We can buy 32 GB or 64 GB or 128 GB. All version has external memory slot for MicroSDXC. Please only download famous or recommended applications or games before download from Google Play Store. Why?

Because some of them may contain viruses or malware that can make troubles if installed on our SAMSUNG GALAXY A13 (SM-A137) such as become slowly or stuck or bricks or hang or LCD touch screen not responding or frozen. Google will not give Verified by Play Protect information when the applications are not safe. We have to read several user reviews before download that kind of apps.

When we get this problems, we need to remove any temporary files and caches from SAMSUNG GALAXY A13 (SM-A137) by performing reboot or restart. We need to install good antivirus like NORTON or AVAST to scan all applications and bad settings inside this phone.

If the problems still happen, then we have to force hard reset or master format to factory default reset with one of the options above. Please note, doing hard reset will remove all important data and installed applications. We need to backup all important data before performing hard reset. For safety reasons, we suggest to stay away from unknown APK, because some of them are not dangerous.


How to Force Shutdown or Force Soft Reset or Reboot or Restart SAMSUNG GALAXY A13 (SM-A137) ?

This phone has two RAM options, with 3 GB or 4 GB. After installed many applications, some of them may crash or corrupt that can make SAMSUNG GALAXY A13 (SM-A137) frozen or hang or LCD touch screen not responsive. We have to force soft reset or reboot or restart to clean temporary files.


Please press and hold POWER BUTTON + VOLUME DOWN BUTTON to shutdown or restart. We can turn it on again by pressing POWER BUTTON. Do not worry with our data and applications, because soft reset process will not remove any important files. We can do this process anytime we want, especially when some strange situations happen on SAMSUNG GALAXY A13 (SM-A137).

We also can do soft reset procedure when our phone still at ON positions, by press and hold POWER BUTTON for several seconds, then the pop-up menu will appear for Shutdown / Reboot / Power off.


Solutions and Tricks For Reset Forgot Samsung Account


How to backup data or Contact at SAMSUNG GALAXY A13 (SM-A137)  ?

This phone has external memory MicroSD slot. We can copy all important data from internal memory to MicroSD using Android file manager applications. Do not forget to backup photos and videos from internal memory for backup.

SAMSUNG GALAXY A13 (SM-A137) can be connected to USB flash drive for backup destination, because it has USB On the Go (OTG) features. We can use file manager to copy files from internal storage to USB flash drive. Please note, sometime it can not work properly with bigger external drive HDD because the phone power is not enough to power up the external hard drive.

We can use USB data cable for connect SAMSUNG GALAXY A13 (SM-A137) with computer PC. After our computer can recognize our phone, then use computer File Manager for browse important files inside internal memory and copy to our computer.

If our SAMSUNG GALAXY A13 (SM-A137) has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.



#Option 1, How to Hard Reset SAMSUNG GALAXY A13 (SM-A137) with software menu:

  1. Turn on this phone
  2. Make sure SAMSUNG GALAXY A13 (SM-A137) battery already charge properly
  3. Go to menu: Setting > General tab > Backup & Reset > Factory data reset > Reset device
  4. Choose Erase Everything
  5. SAMSUNG GALAXY A13 (SM-A137) will do the process to Master Reset to Factory Default


hard reset samsung galaxy a13 sm-a137

#Option 2, How to Hard Reset SAMSUNG GALAXY A13 (SM-A137) with Hardware key button:

  1. Make sure the battery of SAMSUNG GALAXY A13 (SM-A137) charge properly or battery have more then 50% capacity
  2. Turn off SAMSUNG GALAXY A13 (SM-A137)
  3. Press and hold together : Power Button + Volume Up until Logo appear, then release all button
  4. Please wait until we see the menu at LCD screen, choose Wipe Data/Factory Reset with Volume Button to select and use Power Button to ok or enter.
  5. The SAMSUNG GALAXY A13 (SM-A137) will do the process of restoring to factory default without any password or passcode (hard reset).


How to Unlock or Fix or Bypass or Solutions for SAMSUNG GALAXY A13 (SM-A137) forgot password code or security lock screen pattern or pin (lost password)?

There are many applications and data that we will have inside this phone. We also will have some private photos videos that shoot from quad camera with 50 megapixel for wide + 5 megapixel for 123 degree ultrawide + 2 megapixel macro + 2 megapixel DoF or Bokeh blur effect. Please make sure all data are always secure from unauthorized people when SAMSUNG GALAXY A13 (SM-A137) away from us or stolen or lost.

We can use fingerprint that located at side body. Front camera 8 megapixel can work as facial recognizing. Please note, after SAMSUNG GALAXY A13 (SM-A137) restart or reboot, fingerprint or face detection will not work. Therefore we have to unlock using secondary protection like screen lock pattern or password or pin. However, the problems will be happen when we forgot all security protection answer, including fingerprint or face detection, what should we do?

If we forgot the security protection, then we have to force hard reset or reformat to factory default by using hardware button combination key like steps at #option 2 above. This phone has FRP (factory reset protection) for secure our phone when stolen or lost. After reformat procedure finish, then we have to bypass the FRP by verified using previous Google account / Gmail account username and password.

We also recommended to activate or create SAMSUNG ACCOUNT at SAMSUNG GALAXY A13 (SM-A137), because it can help us to bypass forgotten security protections.


When SAMSUNG GALAXY A13 (SM-A137) turn ON but the screen locked then follow this steps: 

  1. Mare sure the battery is not empty or more then 50%
  2. When Screen ON but locked, please press and hold POWER BUTTON + VOLUME DOWN button about 5 seconds until the screen off
  3. When the screen off, please directly continue press POWER BUTTON + VOLUME UP button about 4 seconds and release all button
  4. Then you will go to recovery button, choose Wipe data / Factory Reset, then all data will be wipe or the operating system will be reformat to factory default
  5. Please note, this process need us to use previous Google account for authentication after hard reset finish. For bypass FRP: Verify your account with previous Google Account.



This is the way to help for unlock or bypass forgotten security protection at SAMSUNG GALAXY A13 (SM-A137). Although we are sure about our security protection, but sometime we may forget about the right answer. Please note, when we give security protection at our SAMSUNG GALAXY A13 (SM-A137), it also give step to put our own PIN / PASSWORD as BACKUP PASSWORD / PIN. This backup PIN use to bypass or unlock forgotten security code later. Use above steps to unlock forgot password or screen lock pattern security protection using Google account or Gmail username and password or Samsung Account.


Is That Any Secret Code for Doing Format SAMSUNG GALAXY A13 (SM-A137) ?

We can try to use secret code for doing hard reset SAMSUNG GALAXY A13 (SM-A137) is *2767*3855# (some Samsung hardware or firmware update will not work with this code). But please remember to always be careful typing that code, because the SAMSUNG GALAXY A13 (SM-A137) will do hard reset and remove all data also installed applications.


How to Format or Erase Phone Memory at SAMSUNG GALAXY A13 (SM-A137) ?

If we want to erase all data, files and installed applications from SAMSUNG GALAXY A13 (SM-A137), we have to do hard reset or reformat using menu like #option 1 above. We need to choose the checkbox mark for erase or remove data at internal / external memory. All data will be clean up from our SAMSUNG GALAXY A13 (SM-A137) including Google account and Samsung account.


How to Make Battery of SAMSUNG GALAXY A13 (SM-A137) Stronger, Life Longer and Not Fast to Drain ?

SAMSUNG GALAXY A13 (SM-A137) battery is 5000 mAh. This capacity can make it work full one day or more before need to recharge. We also can use fast charging 15W for recharge more quickly.

However, if we want to use this phone more longer, then we have to do some adjustment like make LCD screen brightness as low as possible and turn off all not use connections like NFC or GPS or WiFi or Bluetooth.