Tips and tricks to fix SONY XPERIA 10 II (TWO) problems. This is Android smartphone with 4G LTE data broadband using OLED full screen 6.0 inches Full HD+ resolution at 1080 x 2520 pixels. Although this phone is segmented to mid-end users, but it is already have premium scratch resistance Corning Gorilla Glass 6 and also IP65 or IP68 rating for dust and water resistant certified. When the first time release in the market, this phone already use Android 10.

SONY XPERIA 10 II use Qualcomm SDM665 Snapdragon 665 processor with dedicated GPU (graphic processor unit) Adreno 610. It is have triple rear camera and single front camera. Some users get several issue with SONY XPERIA 10 II, therefore we will try to give more solutions, review and information about how to solve troubles of SONY XPERIA 10 II at www.hard-reset.org community.

 

What are Advantages of SONY XPERIA 10 II Specifications and Features ?

  • Network GSM 3G HSDPA or with 4G LTE Single or Dual simcard
  • LCD 6.0 inches 21:9 aspect ratio
  • Processor Octa-core 4×2.0 GHz Kryo 260 Gold & 4×1.8 GHz Kryo 260 Silver
  • GPU Adreno 610
  • Bluetooth / GPS / Wifi / NFC
  • Memory Internal 128 GB 4 GB RAM
  • Main Camera Triple 12 MP f/2.0 + 8 MP f/2.4 + 8 MP f/2.2
  • Main Camera Features autofocus, LED flash
  • Front Camera 8 MP for video conference and selfie photography
  • Operating System Android 10.0
  • Battery Li-Po 3600 mAh

 

 

How to Fix or Problem Solving for Recovery SONY XPERIA 10 II hang or not responding or malfunctions or stuck or freezing or bricked ?

We will have one internal memory options when we buy SONY XPERIA 10 II (MARK TWO), it use 128 GB internal storage with 4 GB RAM. We still can add more storage using external memory MicroSD, but it will replace the secondary simcard network slot, because the external memory slot is shared with it. However, with 128 GB, there are some interesting applications we can download from Google Play Store like WeChat, Facebook, Whatsapp, Instagram, Zoom and some other more.

But beside good apps, Google Play Store also have bad apps from bad developers. Especially new or not famous apps. We need to read many user review before download that kind of apps, because it can make troubles at our SONY XPERIA 10 II such as become slowly or hang or stuck or broken or frozen or LCD touch screen not responsive. These kind of apps will not get Verified by Play Protect information / icon.

What do we have to do? First we have to remove temporary files and caches inside this phone by doing soft reset. After our SONY XPERIA 10 II can run again, then please try to download one good antivirus like NORTON or AVAST. It will scan all installed applications and give recommendation if there are some high-risk setting. If the problems still happen, then next steps is doing hard reset or master format.

Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will also remove all Google account from SONY XPERIA 10 II. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.

 

Free Antivirus For Sony Android Smartphone

 

How to Force Shutdown or Force Soft Reset or Reboot or Restart SONY XPERIA 10 II ?

 

Restart or soft reset is very important to remove temporary files and caches from SONY XPERIA 10 II (MARK TWO). Please follow these steps to force soft reset or reboot when the phone stuck or freezing:

  • Press and hold together Power Button + Volume Up Button
  • Wait until Vibrate and then Release All Button
  • Then SONY XPERIA 10 II will reboot or restart
  • If we continue press that button above, then SONY XPERIA 10 II will turn off

After this phone totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our SONY XPERIA 10 II still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.

 

How to backup data or Contact at SONY XPERIA 10 II?

We can use microSD external card to copy or move important files using File Manager applications. If our SONY XPERIA 10 II has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.

 

Please note: These options bellow may not work for some devices because of firmware update version or hardware troubles or some other possibilities.

#Option 1, Hard Reset SONY XPERIA 10 II with Software Menu:

  1. Make sure the battery is charge properly
  2. Turn on SONY XPERIA 10 II smartphone
  3. Don’t forget to backup all important data
  4. Go to menu: Setting > Backup & reset > Factory Data Reset > Reset Phone 
  5. Choose Erase everything to continue and confirm you ready to do the format SONY XPERIA 10 II
  6. The SONY XPERIA 10 II will continue the step until ready to use in clean factory default.

 

#Option 2, Hard Reset SONY XPERIA 10 II with Flashtool applications:

 

  1. Flashtool in the applications from Sony can be download from Sony website.
  2. Flashtool software need to  installed in our computer and ready with USB data cable
  3. Make sure SONY XPERIA 10 II battery is charge properly or full charge
  4. Power off SONY XPERIA 10 II
  5. Boot SONY XPERIA 10 II to flashmode with using: Volume Down Button and connect to USB cable at No.1 above
  6. Follow the menu at our computer display, it is easy to understand the steps.

 

hard reset sony xperia 10 II

#Option 3, Hard Reset SONY XPERIA 10 II with Hardware Key Button:

  1. Make sure the battery fully charge
  2. Do not forget to backup all important data
  3. Turn off the SONY XPERIA 10 II
  4. Press and Hold together: Power Button + Volume Up Button for several seconds
  5. Follow the menu at LCD screen to continue the hard reset SONY XPERIA 10 II

 

#Option 4, Hard Reset SONY XPERIA 10 II with PC Companion Software from Computer (software repair)

  1. Please Make Sure the Battery not Empty
  2. PC Companion is default applications for Sony Smartphone which can be download from Sony Website
  3. After install at our computer, open PC Companion Applications
  4. Before connect to phone, please choose Phone Update and follow several step at PC Companion
  5. At some menu, PC Companion will tell us how to connect the phone with PC Companion using USB cable and press the Volume Down button
  6. Finish the PC Companion step and until it doing Factory Reset to SONY XPERIA 10 II to factory default Android operating system.

 

How to Unlock or Fix or Bypass or Solutions for SONY XPERIA 10 II forgot password code or security lock screen pattern or pin (lost password)?

SONY XPERIA 10 II (MARK TWO) have big internal memory and also triple camera with 12 megapixel f/2.0 for standard wide + 8 megapixel f/2.4 for telephoto 2x optical zoom + 2 megapixel f/2.2 for ultrawide 120 degree. We will have many photos and videos inside this phone. Please secure all data from unauthorized people when SONY XPERIA 10 II away from us or stolen or lost.

Fingerprint is recommended to use. The sensor is located at left side body. We need to register our fingerprint several time two make it recognize for unlock. Secondary protections have to be activated for backup, we can choose screen lock pattern or password pin protections. The problems will start happen when we can not unlock this phone or forgot security answer or fingerprint sensor cannot recognize our fingerprint to unlock. What should we do?

Do not worry, because we can do hard reset or reformat using one of following steps above. SONY XPERIA 10 II already use latest version of Android operating system. This version has improvement with FRP or Factory Reset Protections. What is the importance of using FRP? When our phone lost or stolen, the unauthorized people will try to do hard reset or master format. Once this phone force to hard reset or reformatted, then we have to proved as the original owner, by Verify your account with previous Google Account. Therefore we have to keep carefully our Gmail username and password. Please use Forgot Email link if we can not access or forget our Google username and password.

 

Is That Any Secret Code for Doing Format SONY XPERIA 10 II ?

There is no secret hidden code for SONY XPERIA 10 II to make it back to factory default. Do the options above to hard reset it.

 

How to Format or Erase Phone Memory at SONY XPERIA 10 II ?

There are two phone memory type at SONY XPERIA 10 II, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of SONY XPERIA 10 II as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.

 

How to Make Battery of SONY XPERIA 10 II Stronger, Life Longer and Not Fast to Drain ?

SONY XPERIA 10 II (Mark Two) use non removable battery at 3600 mAh. It is work with fast charging 18W / Quick Charger 3.0. Some users get battery drain troubles when use it everyday. If we want to make SONY XPERIA 10 II battery work more longer, then please try to do some adjustment like make LCD screen brightness as low as possible and disable all not use connections like GPS or NFC or Bluetooth or Wifi.

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