Tips and tricks to fix ASUS ZENFONE 5 ZE620KL problems. This is Android Oreo operating system smartphone work together with ASUS ZenUI 5.0. The mid end Asus Zenfone family which use Qualcomm SDM636 Snapdragon 636 processor and have dedicated GPU (graphic processor unit) Adreno 509. The screen size is 6.2 inches width using 18:9 aspect ratio. This phone comes with dual simcard capabilities for anyone who have several phone number. Find more review and information about how to solve ASUS ZENFONE 5 ZE620KL troubles at www.hard-reset.org community.

 

What is Advantage of ASUS ZENFONE 5 ZE620KL Specifications:

GSM 3G HSDPA with 4G LTE, dual sim
LCD 6.2 inches, 18:9 ratio
Internal memory 64 GB with 4GB / 6GB RAM
External memory microSD maximum 400 GB shared with Slot 2 simcard
Main Camera Dual: 12 MP (f/1.8, 24mm) + 8 MP (f/2.0, 12mm), phase detection autofocus, LED flash
Front Camera 8 MP f/2.0, 24mm for Video Conference or Selfie photography
Processor Octa-core Kryo 260
GPU Adreno 509
Operating system Android Oreo version 8.0
Battery Non-removable Li-Po 3300 mAh

 

 

How to Fix or Problem Solving for Recovery ASUS ZENFONE 5 ZE620KL hang or not responding or malfunctions or stuck or freezing or bricked ?

ASUS ZENFONE 5 ZE620KL is good smarpthone which have big internal memory as 64 GB. Internal memory very important to use for keep default files and data from what we install from Google Play Store like Instagram, Facebook, Skype, WeChat, Telegram, Whatsapp, Viber, Line Messenger, Snapchat, Blackberry Messenger (BBM). Please understand that some applications inside Google Play Store may contain viruses or malware that can make some trouble at our ASUS ZENFONE 5 ZE620KL such as stuck or bricks or hang or bootloop or frozen or LCD touch screen not responsive or LCD screen not responding with our finger touch. Usually this is common at new or not famous apps. Google give more information for safe-proof application using Verified by Play Protect icon when the process of installation. Almost all bad apps will not get this information.

What do we have to do? First we have to try do soft reset or reboot or restart to remove temporary files or caches that can make some trouble at this phone. If our ASUS ZENFONE 5 ZE620KL can boot again, then please directly download one good antivirus applications from Google Play Store like AVAST or NORTON, please choose only one we like. The antivirus will try to scan all installed applications and give recommendation setting to our phone. If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from ASUS ZENFONE 5 ZE620KL. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.

 

How to Force Shutdown or Force Soft Reset or Reboot or Restart ASUS ZENFONE 5 ZE620KL?

After install many application, sometime some of them may crash or corrupted, it will effect to some trouble at temporary files and caches. It can make our ASUS ZENFONE 5 ZE620KL become run not normal or hang or LCD touch screen not responsive. Please press and hold POWER button until ASUS ZENFONE 5 ZE620KL shutdown or turn off by itself. Please try to press POWER Button and Volume Down if not work. After this phone totally off, then we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our ASUS ZENFONE 5 ZE620KL still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.

 

How to backup data or Contact at ASUS ZENFONE 5 ZE620KL?

 

We can use microSD external card to copy or move important files using File Manager applications. If our ASUS ZENFONE 5 ZE620KL has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.

 

#Option 1, Hard Reset ASUS ZENFONE 5 ZE620KL with Software Menu :

  1. Make sure the battery is charge properly
  2. Turn on ASUS ZENFONE 5 ZE620KL smartphone
  3. Don’t forget to backup all important data
  4. Go to menu: Setting > Backup & reset > Factory Data Reset > Reset Phone 
  5. Choose Erase everything to continue and confirm you ready to do the format ASUS ZENFONE 5 ZE620KL
  6. The ASUS ZENFONE 5 ZE620KL will continue the step until ready to use in clean factory default.

 

hard reset asus zenfone 5 ze620kl

#Option 2, Hard Reset ASUS ZENFONE 5 ZE620KL with Hardware Key Button:

  1. Make sure the battery fully charge
  2. Do not forget to backup all important data
  3. Turn off the ASUS ZENFONE 5 ZE620KL
  4. Press and hold Volume Up button (do not release and continue to no.5)
  5. Press and hold Power button (no.4 still continue press and hold), so now we hold Volume Up Button + Power Button together
  6. Wait until vibrate appear at ASUS ZENFONE 5 ZE620KL, then release Power button (do not release Volume Up button)
  7. If we see Logo appear at LCD screen, then release Volume Up button (release all button now)
  8. Wait until FASTBOOT MODE appear
  9. At this text menu, use Volume Down Button to choose Recovery Mode and continue with press Power Button to confirm or OK
  10. Wait until the LCD of ASUS ZENFONE 5 ZE620KL will show the Android Logo with error text, continue press and hold POWER button, after that continue press and release one time Volume Up, then we will see Android System Recovery Mode menu
  11. Follow the menu at LCD screen to continue wipe data/factory Reset for hard reset ASUS ZENFONE 5 ZE620KL, use Volume Up or Volume Down to navigate the Menu and press Power Button to OK or Enter

 

How to Unlock or Fix or Bypass or Solutions for ASUS ZENFONE 5 ZE620KL forgot password code or security lock screen pattern or pin (lost password)?

As we know that ASUS ZENFONE 5 ZE620KL have good camera. The main camera at back side of body have dual lens 12 megapixel with f/1.8 for tele photo and 8 megapixel f/2.0 for wide angle photo. It is also have dual-LED flash for natural skin color. Front camera also have good selfie camera with 8 megapixel sensor. After use several months, we will keep many private pictures videos and important files. Of course we do not want these files can be access by unauthorized people especially when ASUS ZENFONE 5 ZE620KL awal from us or stolen or lost. Please activate fingerprint which located at back side of body. We need to register our fingerprint to make ASUS ZENFONE 5 ZE620KL can recognize to unlock. There are also some other options if we do not want to use fingerprint sensor for security protections. Like face unlock or screen lock pattern or password pin protections. The problems will start happen when we can not unlock this phone or forgot security answer or fingerprint scan can not open with our finger hand. What should we do?

Do not worry about this trouble, because Android already give solutions when we forgot security screen lock pattern or password pin protections using Google account to unlock it. Please turn on this phone, when it ask for security answer, then please try to give several time wrong answer continuously until ASUS ZENFONE 5 ZE620KL locked or freezing about 30 seconds. At this situations we can find Forgot Password / Pattern button. Press this button, to give our Gmail username and password account that we have already signed-in before. If we still can not access Gmail account, then we have to do hard reset using hardware button combination key above.

 

 

Is That Any Secret Code for Doing Format ASUS ZENFONE 5 ZE620KL?

There is no secret hidden code for ASUS ZENFONE 5 ZE620KL to make it back to factory default. Do the options above to hard reset it.

 

How to Format or Erase Phone Memory at ASUS ZENFONE 5 ZE620KL?

There are two phone memory type at ASUS ZENFONE 5 ZE620KL, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of ASUS ZENFONE 5 ZE620KL as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.

To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.

 

How to Make Battery of ASUS ZENFONE 5 ZE620KL Stronger, Life Longer and Not Fast to Drain ?

This phone have 3300 mAh battery capacity. This capacity is strong enough to run for one day standard activity without need to recharge. But some users maybe use this phone very heavy for social media group chat or game players or watch full movie. The standard battery maybe not enought, but we can not replace ASUS ZENFONE 5 ZE620KL battery with bigger capacity, because the battery type is not removable. However, we suggest to do some adjustment to make battery work more longer. First please make LCD screen brightness as low as possible. The other step to do is disable all not use connections like GPS or Wifi or Bluetooth or NFC. We also have to know that using dual simcard work together will use more battery power then using single simcard, therefore it is up to us whether want to activate one or all simcard at emergency battery situations. Some apps maybe need to use GPS for knowing or locations, please activate GPS battery saving mode from menu Setting.

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