Tips and important information about HTC DESIRE 816 (DUAL) problem solving. The HTC DESIRE 816 is an Android smartphone with HD 720p LCD screen at 5.5 inches Super LCD 2 touchscreen. It have 1.5 GB RAM using quad core 1.6 Ghz processor give good performance for our daily activity. HTC bring back the megapixel camera to HTC DESIRE 816 main camera, previously they use Ultra Pixel as HTC smartphone camera standard, but this phone camera have 13 megapixel main camera in the back side and for 5 megapixel front camera for video conference or selfie photo profile. HTC DESIRE 816 release by two version, the single GSM simcard and DUAL GSM simcard.


What is Advantage of HTC DESIRE 816 (DUAL) Specifications:

LCD 5.5 inches Super LCD 2 touch screen
Internal memory 8 GB
External memory 128 GB
Main Camera 13 MP, 4160 x 3120 pixels, autofocus, LED flash
Front camera 5 megapixel for Video conference
Processor Quad-core 1.6 GHz Cortex-A7
GPU Adreno 305
Operating system Android OS, v4.4.2 (KitKat)
Battery Li-Po 2600 mAh



How to Fix or Problem Solving for Recovery HTC DESIRE 816 (DUAL) hang or not responding or malfunctions or stuck or freezing or bricked ?

The interesting that we get from HTC DESIRE 816 is the user interface. HTC Sense UI 6.0 already installed into HTC Desire 816 for default launcher, there are also some other factory default applications that can be use out of the box, some HTC Sense UI features also included HTC BoomSound, HTC Zoe, HTC BlinkFeed. If we would like to install more applications, we can get either for free or purchase at Google Play Store. But we also have to be careful, because there are some applications that not compatible with our HTC DESIRE 816 and some applications also not safe to install because it contain malicious thing inside that applications,. If we has installed that applications from Google Play Store, then our phone sometime become act not normal like hang or stuck or bricks or broken, some phone also get trouble to always reboot or boot logo loop, there are also some trouble that make the LCD touch screen of HTC DESIRE 816 (DUAL) not responding. At this situations, we have to force soft reset or force shutdown or reboot the HTC DESIRE 816 (DUAL) to remove any cache and temporary files. If the problem still happen, then we have to do hard reset or master format. Please remember, doing hard reset will remove or wipe any important data and delete installed applications, therefore we have to do backup important data before performing hard reset.


How to Force Shutdown or Force Soft Reset or Reboot or Restart HTC DESIRE 816 (DUAL) ?

What should we do when our phone become freeze or hang in the middle of running applications? We need to force shutdown or force soft reset or restart HTC DESIRE 816 (DUAL) to delete temporary files or cache and refresh all running applications in the system memory. Please press and hold the POWER button until the phone shutdown by itself. If the phone already totally off, then continue press POWER button again to turn on the phone. This process can be also do when our phone at normal situations, please press and hold the POWER button until pop-up menu appear, then choose Shutdown or Power off or Restart at that pop-up menu. Do not worry, the process of soft reset or reboot are safe, because it will not remove any important data and will keep any installed applications.


#Option 1, Hard Reset HTC DESIRE 816 (DUAL) with menu setting:

This is the option that we can do if HTC DESIRE 816 (DUAL) still can access the menu setting, then try to reset HTC DESIRE 816 (DUAL) with this step:


  1. Turn on the HTC DESIRE 816 (DUAL)
  2. We suggest to charge the battery full
  3. Make sure you already backup all important data, because it will deleted from HTC DESIRE 816 (DUAL)
  4. Go to Menu Setting > Storage > Factory Data Reset
  5. Choose Reset Phone, continue with Erase Everything
  6. The HTC DESIRE 816 (DUAL) will do the master reset until it finish


#Option 2, Hard Reset HTC DESIRE 816 (DUAL) with hardware button key:

In some situations, the LCD of HTC DESIRE 816 (DUAL) is not responding, so nothing happen when we  navigate or touch the HTC DESIRE 816 DUAL, in this step try to hard reset with hardware key by this step:

  1. Make sure you have fully charge the HTC DESIRE 816 (DUAL) battery
  2. Backup all important data as you can, because all data will be erased
  3. You can do this at any conditions phone On or Off
  4. Press together Power Button + Volume Down together for several second until the white menu appear
  5. Navigate menu with Volume button to go to Factory Reset, to choose or enter press POWER Button
  6. The HTC DESIRE 816 (DUAL) will do the master reset for several minutes, just wait until it finish.


How to Restore and Reinstall Clean Android Operating system / firmware at HTC DESIRE 816 (DUAL) (Reformat) ?

After install some applications from Google Play Store, some users have trouble with this phone. Usually the problem happen because the operating system of HTC DESIRE 816 (DUAL) damage or corrupt or broken. Of course we have to reinstall or restore or reformat the factory default operating system for our HTC DESIRE 816 (DUAL). We have to know, that the clean factory default Android Kitkat operating system already saved safely inside HTC DESIRE 816 ROM. At normal procedure this files can not be access by the users. Therefore, if our operating system need to reinstall or reformat, then we can install it without need to connect with other gadget or copy from other device. Just follow the steps for hard reset or master format above, then the clean factory default Android operating system or firmware will be reinstall automatically.


How to Unlock or Fix or Bypass or Solutions for HTC DESIRE 816 (DUAL) forgot password code or security lock screen pattern or pin (lost password)?

There are some factory default security protection that can be activate at HTC DESIRE 816 without need additional installation. Although some users think that the data are not very confidential, but giving more security protections are recommended to do. We usually suggest to use screen lock pattern but some users still like to use other protection like password pin protections. The problem happen when we forget about the answer for this security protections. However, this problem have simple solutions to bypass or unlock forgot security protections using Gmail username and password. Please give several time wrong answer continuously until the phone locked or freeze about 30 seconds. At this time, we will fine Forgot Password / Pattern button to press for unlock forgotten security protection using Google account that we have already signed in before. If we can not access Google account at this phone, then the last solutions we can do is doing hard reset using hardware button combination key.



How to Improve Performance HTC DESIRE 816 (DUAL) to make run more faster?

The performance of Quallcomm MSM8928 are fast because it is quad core processor with 1.6 Ghz clock speed. Although the RAM are not 2GB, but 1.5 GB are already big enough for almost any applications at his phone. What make the performance of HTC DESIRE 816 become slowly? Usually this problem happen because there are too many applications run in the background. We have to know that all applications run at Android will need some amount of RAM and processor resource. The Android is real multitasking smartphone, so if we run many applications together than the RAM will be insufficient and the HTC DESIRE 816 will try to find which applications can be stop. This steps will need some time which sometime can make our phone become slowly to response. That is why we recommended to uninstall some not use applications. If we want to make our HTC DESIRE 816 performance run faster again like new, then we have to consider doing hard reset or reformat this phone.


Is That Any Secret Code for Doing Format HTC DESIRE 816 (DUAL) ?

There is no secret hidden code for HTC DESIRE 816 (DUAL) to make it back to factory default. Do the options above to hard reset it.


How to make Longer Life for HTC DESIRE 816 (DUAL) Battery Saving Not Fast to Drain (power safe) ?

The HTC DESIRE 816 (DUAL) use 2600 mAh capacity battery. The most battery drain at our HTC DESIRE 816 (DUAL) is the LCD screen and the 3G or LTE network connection, please use it as wise as possible. The LCD screen should use low brightness to safe the power battery. If we not use some additional connection the we should turn it off like Bluetooth or Wifi or GPS to safe the battery live. If we are away from the charger but we need to make the battery work longer, then please choose 2G only at network connection, it will safe the battery capacity, but using 2G will make our data connection become slowly.


How to Upgrade HTC DESIRE 816 (DUAL) to Android Kitkat or Lollipop ?

The factory default Android operating system version of HTC DESIRE 816 (DUAL) is Android Kitkat. Can we install HTC DESIRE 816 (DUAL) with Android Lollipop? The specification are acceptable to run Android Lollipop without any problems, but we have to wait the official Android Lollipop version 5+ to make all features run without problems. Please check the update from menu Setting > About phone > Software update.


Latest Discussions & Share Information:

[A] Hi, usually if your Android phone can not download any applications from Google Play Store because of insufficient storage. Please make sure your internal storage still available. You may try to uninstall several not use applications and try to download again some applications.

[Q] Hello, Please help me My htc 816 dual sim doesnt come on completely (it shows the htc powered by android logo and goes off) unless it is plugged into a power source, and it goes off immediately the charger is plugged out. I've tried the soft reset, hard reset and even restoring it back tp factory settings, it still didnt work. what could be the cause? what should i do next?
[A] Hi, this problems maybe happen because of battery troubles. You need to check the battery to authorized HTC service center or bring to professional service center.